Summary
Overview
Work History
Education
Skills
College Activities
Certification
Internships and Leadership
Timeline
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Zac Zyzanski

Iowa City,IA

Summary

Driven and compassionate Exercise Science student at the University of Iowa, with a proven track record of excelling in clinical, research, and customer service environments. Leverage hands-on experience as a Physical Therapy Technician and Research Assistant to support high-quality patient care, streamline clinical operations, and uphold research integrity. Recognized for delivering exceptional service, facilitating effective communication, and thriving in fast-paced, team-oriented settings. Demonstrated leadership through campus involvement and consistent academic achievement, including Dean’s List honors. Eager to contribute energy, expertise, and empathy to a dynamic healthcare team while preparing for a career in physical therapy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Physical Therapy Technician

Aero Performance and Physical Therapy
01.2025 - Current
  • Verified patient insurance and eligibility, ensuring accurate coverage information prior to appointments and streamlining billing processes.
  • Managed scheduling for new and existing patients, coordinating with therapists to optimize clinic flow and reduce wait times.
  • Provided exceptional interpersonal support, fostering a welcoming and professional environment for patients and staff.
  • Educated and guided patients through therapeutic modalities, including proper application and removal of electrical stimulation (e-stim) units, ensuring safety and comfort.
  • Assisted physical therapists with patient setup and exercise instruction, contributing to seamless and effective treatment sessions.

E-commerce Pickup Clerk

Hyvee
02.2021 - Current
  • Collaborate with team members in completing 25+ customer orders an hour.
  • Provide quality customer service by greeting and departing customers as orders are completed.
  • Gather orders in an efficient and timely matter to ensure customer satisfaction.

Research Assistant

Physical Therapy and Rehabilitation Services Of The University of Iowa
08.2024 - 02.2025
  • Facilitated a clinical research study examining correlations between accelerometer data and assistive device usage in rehabilitation populations.
  • Educated participants on study objectives, procedures, and informed consent documentation, ensuring clarity, compliance, and ethical engagement.
  • Collaborated with the principal investigator to coordinate patient sessions, streamline data collection processes, and uphold research integrity.
  • Collected, inputted, and managed sensitive participant data using secure electronic systems, adhering strictly to HIPAA and IRB confidentiality protocols.
  • Prepared patients for testing procedures, calibrated equipment, and ensured accurate sensor placement to maintain data validity and reliability.

Physical Therapy Student Desk Clerk

Performance Therapies
01.2024 - 05.2024
  • Delivered outstanding front-desk service by warmly greeting patients, answering questions, and fostering a supportive and professional environment.
  • Handled scheduling for multiple providers, coordinating patient appointments to maximize clinic efficiency and minimize conflicts.
  • Managed high-volume phone communications, including appointment confirmations, insurance inquiries, and patient follow-ups.
  • Maintained cleanliness and organization of the front office and common areas to ensure a safe and welcoming clinic atmosphere.
  • Collaborated closely with clinical staff to support smooth patient flow and uphold a high standard of care.

Floor Salesman

Kids Footlocker
07.2020 - 02.2021
  • Provided expert opinions on merchandise to ensure the customer leaves with an exceptional product.
  • Stocked newly arrived products on shelves as well as in the backroom in an organized manner.
  • Prepared orders for shipment to customers with a customer satisfaction mindset.
  • Operated a POS when completing the final sale of merchandise.

Education

Exercise Science BS - Pre-Pt Track

The University of Iowa
Iowa City, IA
05.2026

Skills

  • Insurance processing
  • Patient care support
  • Patient reception
  • Appointment scheduling
  • Group 2-Social and Behavioral-IRB-02
  • Interpersonal Communication

College Activities

  • Member, Sigma Pi Fraternity
  • Member, Healthy Life Stars
  • Member, Pre-Physical Therapy Club

Certification

Group 2-Social and Behavioral-IRB-02

Internships and Leadership

Health Coaching Intern

University of Iowa – Health Coaching Internship
(01/2025 – Present)

  • Conducted one-on-one and group coaching sessions with diverse clients, including college students and older adults in dementia prevention programs.
  • Applied evidence-based frameworks such as the Transtheoretical Model and Motivational Interviewing to assess readiness for change and guide personalized health behavior strategies.
  • Fostered strong client rapport through empathetic communication, active listening, and goal-oriented dialogue to promote sustainable lifestyle changes.
  • Developed adaptable coaching skills and cultural sensitivity, preparing to thrive in any professional environment requiring leadership, interpersonal communication, and problem-solving.


President, Health Coaching Club
University of Iowa – Iowa City, IA
Dates (e.g., 08/2024 – Present)

  • Spearheaded the launch of the Health Coaching Club from the ground up, growing membership from 0 to over 50 active members within the first year through strategic outreach, social media, and campus engagement.
  • Led executive board meetings, organized speaker events, and facilitated workshops focused on evidence-based coaching techniques, including Motivational Interviewing and behavior change models.
  • Fostered a collaborative and inclusive environment that empowered members to develop professional coaching skills and apply them in real-world settings.
  • Strengthened leadership, public speaking, and organizational management skills while promoting health advocacy and peer mentorship across campus.

Timeline

Physical Therapy Technician

Aero Performance and Physical Therapy
01.2025 - Current

Research Assistant

Physical Therapy and Rehabilitation Services Of The University of Iowa
08.2024 - 02.2025

Physical Therapy Student Desk Clerk

Performance Therapies
01.2024 - 05.2024

E-commerce Pickup Clerk

Hyvee
02.2021 - Current

Floor Salesman

Kids Footlocker
07.2020 - 02.2021

Exercise Science BS - Pre-Pt Track

The University of Iowa
Zac Zyzanski