Zacarias Flores
Lubbock,TX
Summary
Professional in service industry with strong background in team collaboration and operational efficiency. Known for reliability and flexibility to meet evolving needs. Skilled in customer service and maintaining positive work environment.
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Team Member
BIg Tyme Painting & Remodeling
Lubbock, TX
11.2024 - 09.2025
- Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
- Collaborated with team members to maintain a clean and organized work environment.
- Assisted in training new crew members on service protocols and operational procedures.
- Resolved customer inquiries promptly, demonstrating conflict resolution skills and product knowledge.
- Monitored food preparation processes to maintain compliance with health regulations and quality control standards.
- Worked well with teammates and accepted coaching from management team.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Sonic Carhop
Sonic Drive-In
Lubbock, TX
01.2024 - 09.2024
- Love my fast pace work crew , love that I can take home tips everyday as well as adding money on top of my check with credit card tips , and love the fact pay is weekly . And love having to have interactions with people n keeping a smile to make someone's day better
Custodian/Janitor
Kleen-Tech Services
Lubbock, TX
03.2021 - 05.2023
- I loved this job , very easy n fast pace cleaning and always willing to learn new ways of cleaning and business techniques to use while on the clock to make a better smooth shift , as well as summer jobs downtown cleaning building and Lubbock library. Loved this job learning cleaning experience
Machine Operator/Assembler
NN, Inc.
Lubbock, TX
09.2021 - 10.2021
- I loved that it was very fast pace , machines were very easy to handle and get the hang of quickly , great coworkers and paperwork to fill out was fairly easy while running machines .
- Implemented quality control measures to maintain product specifications and reduce defects.
- Collaborated with team members to streamline production processes and enhance workflow efficiency.
- Operated machinery to assemble precision components while adhering to safety protocols.
- Assisted in troubleshooting equipment malfunctions, contributing to timely resolutions and continued production flow.
- Monitored inventory levels of raw materials, facilitating efficient supply management for assembly operations.
- Participated in continuous improvement initiatives aimed at enhancing operational productivity and reducing waste.
Manager
Taco Casa
Lubbock, TX
03.2021 - 10.2021
- I worked drive thru and cashier , eventually became a manager after 4 months of hard work . I loved working there love the fast pace environment & very friendly work team as well , loved picking up shifts , once becoming manger tasks changed I check inventory did store inspections. Keeping the work schedule a nice flow that worked well with all employees n making sure schedule match’s employees request etc .
- Directed daily operations, ensuring adherence to quality standards and company policies.
- Mentored and trained staff, enhancing team performance and service quality.
- Implemented process improvements that increased efficiency in food preparation and customer service.
- Oversaw inventory management, utilizing point-of-sale systems for accurate stock tracking.
- Resolved customer complaints promptly, improving overall satisfaction and loyalty.
Custodian/Janitor
LUBBOCK COOPER INDEPENDENT SCHOOL DISTRICT
Lubbock, TX
05.2021 - 06.2021
- Loved my work team as well as the job alone , the environment I worked in was very thankful for the work I do . The team members that trained me were very supportive throughout the process. And taught me a few things as well to learn along the way as well . Had another job , that I couldn’t work and work for this company as well would be breaking policy so therefore I resigned from this position
- Maintained cleanliness and sanitation of facilities to ensure safe environments for staff and visitors.
- Operated industrial cleaning equipment, enhancing efficiency in daily operations.
- Inspected premises regularly to identify maintenance needs and report issues promptly.
- Collaborated with management to improve cleaning procedures, driving operational excellence.
Team Member
Dent Factory
Lubbock, TX
02.2020 - 06.2021
- I really loved this job, Great team members I manger ant front desk scheduling appointments as well as answering phone calls up selling customers. Having a great customer service experience I was ordered to move vehicles into garage when needed . To clean out vacuum, clean with detailing solution etc . As well as the exterior of the vehicle washing and drying & my positions changed to floor and front desk became a shift lead
- Streamlined workflow processes to enhance productivity within the repair shop.
- Oversaw inventory management, ensuring availability of necessary supplies for operations.
- Provided exceptional customer service, addressing inquiries and concerns effectively.
Education
High school diploma -
Lubbock High School
Lubbock, TX05-2021
Skills
- Facility maintenance experience
- Extensive cleaning background
- Food Safety
- Food Preparation
- Packaging
- Food Service
- Assembly
- Materials Handling
- Computer skills
- Communication skills
- Cash register
- Sales
- Customer service
- Organizational skills
- Typing
- Upselling
- Shift Management
- Attention to detail
- Multitasking and organization
- Basic math
- Customer engagement
- Cash handling
- Cleaning and sanitation
- Dishwashing
- Positive attitude
- Safety compliance expertise
- Reliability and punctuality
- Clear communication
- Safety awareness
- Cleaning
Certification
Food Handler Certification
Languages
English
Full Professional
Timeline
Crew Team Member
BIg Tyme Painting & Remodeling
11.2024 - 09.2025
Sonic Carhop
Sonic Drive-In
01.2024 - 09.2024
Machine Operator/Assembler
NN, Inc.
09.2021 - 10.2021
Custodian/Janitor
LUBBOCK COOPER INDEPENDENT SCHOOL DISTRICT
05.2021 - 06.2021
Custodian/Janitor
Kleen-Tech Services
03.2021 - 05.2023
Manager
Taco Casa
03.2021 - 10.2021
Team Member
Dent Factory
02.2020 - 06.2021
High school diploma -
Lubbock High School