Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Zacarias Fuentes

Charlotte

Summary

Dynamic and highly reliable professional with extensive experience in customer service and team collaboration at Tupelo Honey Cafe. Proven ability to enhance customer experiences through exceptional service and strong multitasking skills. Adept at adhering to ABC standards while maintaining a clean and organized environment, ensuring compliance and safety in fast-paced settings.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bartender

Tupelo Honey Cafe
07.2022 - Current
  • Learned cocktail preparation techniques and drink recipes to deliver quality service.
  • Assisted in maintaining cleanliness and organization of bar area to ensure efficient workflow.
  • Engaged with customers to provide exceptional service and enhance overall experience.
  • Collaborated with team members to support busy shifts during peak hours effectively.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Delivery Driver

Amazon
01.2022 - 07.2022
  • Delivered packages efficiently while adhering to safety regulations and company policies.
  • Managed daily route planning to optimize delivery times and minimize fuel costs.
  • Maintained accurate records of deliveries, ensuring accountability and tracking efficiency.
  • Assisted in training new drivers on best practices for safety and customer service.

Store Manager

7 Eleven Gas Station
08.2015 - 12.2021
  • Oversaw daily operations, ensuring optimal inventory management and product availability.
  • Trained and mentored staff, fostering a high-performance culture and enhancing team efficiency.
  • Implemented visual merchandising strategies, improving customer engagement and driving sales growth.
  • Analyzed sales trends to develop targeted promotions, increasing store profitability.
  • Managed scheduling and labor costs, optimizing workforce allocation to meet business demands.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Education

Zebulon B Vance High School
Charlotte, NC

No Degree -

Central Piedmont Community College
Charlotte, NC

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Alcohol awareness
  • Food service
  • ABC standards
  • Calm and composed
  • Fast learner

Certification

  • [Bartending / Mixology Certification], ABC Bartending School of Charlotte -

Languages

English
Spanish

Timeline

Bartender

Tupelo Honey Cafe
07.2022 - Current

Delivery Driver

Amazon
01.2022 - 07.2022

Store Manager

7 Eleven Gas Station
08.2015 - 12.2021

Zebulon B Vance High School

No Degree -

Central Piedmont Community College

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