Summary
Overview
Work History
Education
Skills
Interests
Timeline
SalesAssociate

Zach Cohen

Orlando,FL

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

3
3
years of professional experience

Work History

Shift Leader

Crumbl
06.2022 - Current
  • Supported daily shift operations by managing inventory and ensuring stock availability.
  • Communicated with team members to ensure smooth workflow and address any operational issues.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Sales Associate

Trainer's Backpack
03.2025 - Current
  • Developed strong relationships with clients, fostering loyalty and repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Assisted customers in product selection, enhancing overall shopping experience.

Education

High School Diploma -

West Forsyth High School
Cumming, GA
05-2021

Associate of Arts - Business

Valencia College
Orlando, FL
12-2024

Bachelor of Arts - Business Administration And Management

University of Central Florida
Orlando, FL
12-2026

Skills

  • Analytical problem-solving
  • Time management
  • Customer service
  • Listening skills
  • Relationship building
  • Outgoing personality

Interests

  • Documenting and sharing travel experiences
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Traveled internationally to compete in high-level Pokémon Trading Card Game tournaments, demonstrating strategic thinking and adaptability
  • Caring for animals

Timeline

Sales Associate

Trainer's Backpack
03.2025 - Current

Shift Leader

Crumbl
06.2022 - Current

High School Diploma -

West Forsyth High School

Associate of Arts - Business

Valencia College

Bachelor of Arts - Business Administration And Management

University of Central Florida