Zach Cousar
Houston,TX
Summary
Dynamic Account Manager with a proven track record at NCH Corporation, excelling in client relations and revenue growth. Expert in relationship building and account management, consistently achieving company goals. Adept at managing multiple projects while fostering strong connections with key decision-makers to drive success and enhance customer satisfaction. Result-driven professional with a background of growing new business, while retaining the current business.
Overview
5
5
years of professional experience
Work History
Account Manager
NCH Corporation
05.2021 - Current
- Develop and maintain a portfolio of over 200 accounts, delivering specialized maintenance solutions
- Conduct comprehensive facility assessments to identify client maintenance challenges and recommended chemical solutions for facilities, industrial equipment, HVAC systems, and water treatment applications
- Cultivate strong partnerships with maintenance engineers and facility managers by implementing customized maintenance solutions to drive measurable operational improvements
- Execute product demonstrations and training sessions to showcase value proposition and ensure proper application of maintenance solutions
- Collaborate with cross-functional teams to optimize account support, resolve customer concerns, and create a smooth end-to-end process
- Negotiate contract terms with clients, securing favorable agreements for both parties
- Leverage participation in industry events to deepen market intelligence, strengthen professional networks, and position ChemsearchFE solutions to key decision makers
Territory Manager
NCH Corporation
10.2020 - 04.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Opened 120 new accounts by strategically locating new prospects, referrals, and cold calling.
Project Manager
NCH Corporation
05.2023 - 05.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Trained new and existing sales representatives on effective sales strategies, with a focus on driving growth, strengthening client relationships, and maintaining long-term business success
- Created new relationships with subcontractors to help meet company goals.
Education
Bachelor of Science - Marketing
Louisiana Tech University
Ruston, LA07-2020
Skills
- Account management
- Solution oriented
- Client relationship management
- Goal oriented
- Networking
- Revenue growth
- Territory planning and optimization
- Teamwork and collaboration
- Account servicing
- Marketing
- New account creation
Accomplishments
- Opened over 200 new accounts.
- Delivered consistent year-over-year growth, cumulating in 246% total business increase in 4 years.
- Two time recipient of Sales Hall of Fame honor.
- Promoted 3 times in 3 years.
- Football Ambassador for Player Panel Communications.
Letterman for Louisiana Tech Football Team
Was apart of the Louisiana Tech Football team for a total of four years. We won a total of four bowl games during my time, while also playing in the conference championship game.
Timeline
Project Manager
NCH Corporation
05.2023 - 05.2024
Account Manager
NCH Corporation
05.2021 - Current
Territory Manager
NCH Corporation
10.2020 - 04.2021
Bachelor of Science - Marketing
Louisiana Tech University
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