Zach Deaton
Columbus
Summary
Dynamic Shift Manager with a proven track record at Taco Bell, excelling in team leadership and customer service. Skilled in inventory control and employee training, I enhance operational efficiency and foster a motivated workforce. Committed to quality assurance, I resolve customer complaints effectively, driving satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Shift Manager
Taco Bell
06.2024 - Current
- Supervised team members to ensure compliance with food safety and quality standards.
- Managed inventory levels to optimize stock availability and minimize waste.
- Trained new employees on operational procedures and customer service excellence.
- Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
Crew Leader
McDonald's
09.2023 - 03.2024
- Supervised team members to ensure efficient food preparation and service delivery.
- Trained new crew members on operational procedures and customer service standards.
- Managed inventory levels, ensuring stock availability for peak hours.
- Implemented quality control measures to maintain high food safety standards.
Education
High School Diploma -
Jennings County High School
North Vernon, IN05.2016
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Accurate money handling
- Staff motivation
- Punctual and reliable
- Handling customer complaints
- Energetic and enthusiastic
- Training and mentoring
- Relationship building
- Team development
- Mentoring and coaching
- Quality assurance
- Staff training and onboarding
- Interpersonal skills
- Inventory control
- Staff development
- Payment processing
- Documentation and reporting
- Safety compliance
- Inventory controls
- Sales strategies
- Operations management
- Supply ordering
- Process improvements
- Team building
- Compliance
- Shift leadership
Timeline
Shift Manager
Taco Bell
06.2024 - Current
Crew Leader
McDonald's
09.2023 - 03.2024
High School Diploma -
Jennings County High School