Zach Dotts

• Developed and implemented strategies that enhanced customer satisfaction and engagement.
• Evaluated customer needs and feedback to drive product and service improvements.
• Analyzed customer data to identify trends and anticipate customer needs.
• Recommended improvements to business systems and procedures.
• Evaluated customer needs and feedback to inform product and service enhancements.

• Ensured compliance with company safety standards by maintaining a clean and organized warehouse environment.
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Conducted inventory control checks and maintained equipment, supporting accurate stock levels and operational readiness.
• Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
• Transported shipment materials within warehouse using lift and hand trucks. to and from designated areas using lift and hand trucks.
• Moved shipment materials to and from designated areas using lift and hand trucks.
• Organized incoming inventory in optimal storage locations, enhancing accuracy and facilitating efficient retrieval.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Lifted materials weighing up to 100 pounds consistently.
• Constructed pallets for secure storage and transportation of materials. and crates for secure transportation of materials.

Currently a senior undergraduate attending Rowan University with a focused degree in Finance.

- 4 Years of High School baseball

- 3.4 GPA