Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Huffstutler

Manteca,USA

Summary

Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Host, Server, To Go Order Specialist

Applebee's Neighborhood Grill & Bar
08.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.

Recreation Program Coordinator

Manteca Parks And Recreation
03.2021 - Current
  • Tracked program spending, enrollments and attendance to produce monthly reports for program director.
  • Trained workers in service policies, safety requirements and specifics of activities.
  • Assigned schedules and specific tasks to workers for optimal coverage.
  • Planned and evaluated recreation and athletic programs with recreation director to support community.
  • Interviewed, trained and supervised part-time and seasonal personnel to perform job functions of recreation center.
  • Conducted training seminars, staff meetings, coaching clinics and community meetings to promote organization and educational opportunities.
  • Maintained inventory of supplies and equipment with established sign-out procedures.
  • Monitored workers for performance, professionalism and service quality.
  • Helped staff customize plans for specific groups based on age or ability level.
  • Established team rosters, scheduled leagues and tournaments and enforced rules and regulations of recreation and athletic programs.
  • Enhanced customer service based on feedback from guests.

Cook

Five Guys Burger And Fries
01.2021 - 03.2021
  • Planned menus for different events, seasons and customer requests.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Education

High School Diploma -

Manteca High School
Manteca, CA
05.2021

High School Diploma -

Modesto Junior College
Modesto, CA
05-2026

Skills

  • Office 365 programs
  • Facility Oversight
  • Resource Utilization
  • Activity Planning
  • Safety Techniques
  • Program Improvements
  • Group Activities Coordination
  • Community Involvement
  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Certification

First Aid for Public Safety Personnel (Title 22) CPR/AED for professional Rescuers, American Red Cross - April 11th, 2022

Timeline

Host, Server, To Go Order Specialist

Applebee's Neighborhood Grill & Bar
08.2023 - Current

Recreation Program Coordinator

Manteca Parks And Recreation
03.2021 - Current

Cook

Five Guys Burger And Fries
01.2021 - 03.2021

High School Diploma -

Manteca High School

High School Diploma -

Modesto Junior College

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