Elaina Dalal
Troy
Summary
Dedicated nursing student at Madonna University seeking an entry level clinical role to gain hands on patient care experience in a healthcare setting. Highly motivated, detail oriented, and committed to developing strong clinical skills in preparation for a future career.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
SkinWorks Medical Spa
Troy
01.2025 - Current
- Handle a high volume of phone calls, addressing inquiries.
- Managed email correspondence, including drafting responses, organizing inboxes, and ensuring timely communication.
- Processed bill payments accurately and efficiently.
- Scheduled and confirmed appointments, optimizing calendars and minimizing scheduling conflicts.
- Greeted clients and visitors, providing a welcoming atmosphere and managing the check-in/check-out process.
- Managed and updated social media accounts, creating engaging content.
Office Assistant
Pipeline Services
Troy
05.2024 - 09.2024
- Ensured all workflow processes were automated and efficient and managed a payroll process.
- Worked with software such as Quickbooks and scheduling sites.
Hostess
Fogo De Chao
Troy
05.2023 - 11.2023
- Greeting guests and inform them of available seating options.
- Serving food to tables.
- Ensure tables and seating areas are clean and sanitized between guests.
- Verbal, organizational, and communication skills.
- Point-of-sale skills, Reservation software management, Dinner service planning, Dining room management, and Staff leadership.
Education
Nursing - Major
Madonna University
Livonia, Michigan06.2028
High School Diploma -
Troy High School
Troy, Michigan06.2024
Skills
- Customer service
- Communication
- Patient care
- Front desk operations
- Supply management
- Reception desk management
- Customer/Client relations
- Office 365 programs
- QuickBooks
- Blackboard/Vagaro
Certification
BLS Provider, 01/26, American Health Association
Volunteer Experience
- Camp Counselor Volunteer, Morse Elementary School, Troy, MI, 06/23
- Religious School Teacher (2nd and 3rd grade), St. Joseph Chaldean Catholic Church, Troy, MI, 09/21 - 05/22, 09/22 - 05/23
Timeline
Receptionist
SkinWorks Medical Spa
01.2025 - Current
Office Assistant
Pipeline Services
05.2024 - 09.2024
Hostess
Fogo De Chao
05.2023 - 11.2023
Nursing - Major
Madonna University
High School Diploma -
Troy High School