Zachary Lanman
I am studying business economics and finance at Fort Lewis College with a strong interest in investing and financial planning. Through my experience as a Service Associate at EoS Fitness, I have developed strong customer service, communication, and problem-solving skills. As a student-athlete, I have also built leadership, discipline, and time management skills. I am eager to continue learning about the financial industry and to develop the skills needed to help individuals achieve their financial goals.
Work History
Service Associate
2 YearsAssisted members with questions, billing inquiries, payment processing, past-due balances, and account updates, enhancing overall customer satisfaction. Facilitated membership enrollment, changes, and cancellations while addressing member concerns and clarifying club policies, promoting member retention. Maintained clean, organized gym environment and supported daily operations, contributing to a welcoming atmosphere for members.