Zach Massa
Lakeville,Minnesota
Summary
As a student enrolled at Minnesota State University Mankato, I am actively pursuing a Bachelor's degree in Manufacturing Engineering Technology. My commitment to achieving this academic milestone is unwavering and invaluable guidance from esteemed professors throughout my educational journey.
During leisure hours, I find solace in outdoor activities such as walking my dog, Navy and indulging in the pastime of hunting. Additionally, I continuously seek to enhance my comprehension and mastery of subjects relevant to my academic and professional aspirations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Associate
Costco Wholesale Corp
Burnsville, MN
04.2022 - Current
- Operated cash register to process payments from customers.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
HARDWARE Specialist
Fleet Farm
Lakeville, MN
05.2019 - 03.2022
- Provided technical support to customers regarding hardware issues.
- Evaluated material options for production for cost, durability, functionality and adherence to specifications.
- Drove revenue growth through exceptional customer service and strategic sales techniques as a sales associate.
Education
Bachelor of Science - Manufacturing Engineering Technology
Minnesota State University - Mankato
Mankato, MN12-2025
Skills
- Interpersonal Communication
- Active Listening
- Technical Presentations
- CAD Drafting
- Relationship Building and Rapport
- Strong Work Ethic
Certification
- Forklift Certification: Learned how to operate a forklift safely and efficiently. While maneuvering in tight spaces being aware of surroundings. While also understanding weight distribution, no damage was caused to product, or a person was injured.
- UST Class A Certification: Learned how to manage a gas station. Which included spill and overfilled prevention, emergency response, and secondary containment. Also learning how to interact with people in apolite and professional manner. To get people their gas and keep business flowing smoothly.
Timeline
Retail Associate
Costco Wholesale Corp
04.2022 - Current
HARDWARE Specialist
Fleet Farm
05.2019 - 03.2022
Bachelor of Science - Manufacturing Engineering Technology
Minnesota State University - Mankato
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