Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zach Morris

Pittsfield,MA

Summary

I am a highly motivated, family and goal driven individual looking to progress my career in retail sales and carpentry. My experience in customer service and building customer loyalty is extensive. Multiple employee of the month rewards and positive, personal 5-star reviews in most of my employment history has proven that. The quality of work I do as a carpenter is no different. As a builder, I work hard, strive for perfection, and never walk away from a job unsatisfied. My goal in any opportunity, is to have a sense of purpose while making a good, sustainable living.

Overview

10
10
years of professional experience

Work History

Sales Associate

Carr Hardware
09.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provide outstanding customer service while adhering to store policies in high stress/volume situations.
  • Responsible for ordering, resetting, and displaying seasonally appropriate product in high traffic areas of the sales floor in my department.
  • Maintain a positive attitude and relationship among coworkers and encourage teamwork.
  • Positively engage with new and frequent customers to build rapport, loyalty and networking.

Carpenter

CP Development
01.2018 - 07.2023
  • Assist Lead Carpenter in residential remodels of basements, kitchens, bathrooms and decks.
  • Accurately and safely install doors, windows, cabinets/vanities, tubs/surrounds, trim, drywall, siding, framing, stringers, and concrete forms working alone or with a helper.
  • Competently use power and hand tools while using the proper PPE.
  • Operate and maintain company dump/plow truck for trash and snow removal of commercial lots and job sites.
  • Maintain, clean and organize a safe work area, tools and other equipment

Zipline Course Lead Guide/Maintenance Technician

Zoar Outdoor
04.2017 - 06.2020
  • Lead guests on a fun, safe trip through the canopy via zipline, rappelling, and other aerial bridge elements.
  • Maintain course by inspecting/replacing cable, hardware, PPE, trimming aerial corridors, leveling access roads and recording a written report.
  • Train and practice common safety, weather, injury and other evacuation procedures with new and veteran guides.
  • Provide outstanding customer service and a positive/fun environment while maintaining guests safety and expectations.

Park Operator

Ramblewild
04.2016 - 11.2017
  • Report and record daily aerial course, guest PPE, personal PPE and rescue hardware/rope inspections.
  • Verbally and physically assist guests throughout the various aerial obstacles.
  • Perform and log rescue techniques for aerial rescues involving stuck/fatigued guests and injured.
  • Practice safety procedures, first aid and rescue techniques daily.
  • Provide an encouraging, positive atmosphere for guests and coworkers.

Floor Supervisor

Eastern Mountain Sports
10.2013 - 12.2015
  • Open, close and maintain a clean, well stocked sales floor.
  • Perform accurate daily till counts and deposits.
  • Receive, send, and log incoming and outgoing product, special orders or damaged/defective items.
  • Reset store product and signage according to planogram
  • Authorize returns and delegate tasks for employees to complete daily store policies and procedures.
  • Perform and record daily, weekly, monthly and yearly inventory counts.
  • Provide excellent customer service, technical product knowledge, and expert fitting for a variety of outdoor apparel and equipment.

Education

GED -

Wahconah Regional High School
Dalton, MA
06.2011

Skills

  • OSHA certification
  • 12 years Adult and Pediatric First Aid (needs update)
  • 8 years of Wilderness First Aid (needs update)

Timeline

Sales Associate

Carr Hardware
09.2023 - Current

Carpenter

CP Development
01.2018 - 07.2023

Zipline Course Lead Guide/Maintenance Technician

Zoar Outdoor
04.2017 - 06.2020

Park Operator

Ramblewild
04.2016 - 11.2017

Floor Supervisor

Eastern Mountain Sports
10.2013 - 12.2015

GED -

Wahconah Regional High School

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