Zach Overton
Jacksonville,FL
Summary
Dynamic Catering Captain with a strong work ethic and exceptional customer service skills, honed at Chef's Garden. Successfully enhanced guest satisfaction through innovative buffet presentations and strategic improvements in service delivery, contributing to company growth. Proven ability to collaborate effectively within teams while managing high-pressure event environments.
Overview
6
6
years of professional experience
Work History
Catering Captain
Chef's Garden
06.2022 - Current
- Enhanced guest satisfaction by efficiently managing food and beverage service in various event settings.
- Implemented innovative presentation techniques for buffet displays, enhancing visual appeal and generating positive feedback from clients.
- Contributed to company growth by identifying areas for improvement within the catering department and implementing effective solutions based on industry trends and best practices.
Server
Blue Orchid Thai Restaurant & Bar
11.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Brick Restaurant
01.2019 - 09.2021
- Enhanced guest satisfaction by efficiently managing food and beverage service in various event settings.
- Implemented innovative presentation techniques for buffet displays, enhancing visual appeal and generating positive feedback from clients.
- Contributed to company growth by identifying areas for improvement within the catering department and implementing effective solutions based on industry trends and best practices.
Education
High School Diploma - General Studies
05.2008
Skills
- Strong work ethic
- Exceptional customer service
- Team collaboration
Timeline
Catering Captain - Chef's Garden
06.2022 - Current
Server - Blue Orchid Thai Restaurant & Bar
11.2021 - 05.2022
Server - Brick Restaurant
01.2019 - 09.2021
Samuel W Wolfson High School - High School Diploma, General Studies
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