Zach Roy

• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Consulted with customers to assess needs and propose optimal solutions.
• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
• Created all promotional and marketing material for the business
• Negotiated prices and solutions with customers based on their unique and specific needs and requests.

[BOOTCAMP JAN 2024 - APRIL 2024, MCT APRIL 2024, AND USMC MP SCHOOLHOUSE APRIL-CURRENT. Will be checking into unit in Lexington NOV 1st]

• Maintained high levels of discipline within unit, leading to noticeable decrease in on-duty incidents.
• Functioned as the Platoon Guide both in Bootcamp and the Schoolhouse; responsible for the punctuality, readiness, and interpersonal conflict resolution on a daily basis to promote an efficient training environment for our respective Instructors.
• Maintain and envoke discipline upon peers through various methods of peer to peer counciling and critical thinking.
• Learn the character and capababilites of a United States Marine, A USMC Military Police Officer such as; practical Legal application, detention and apprehension, clear and effective high stress communication, defensive tactics, emergency vehicles operation, military level lethal and non-lethal deployment, deesculation methods amongst other Police Officer related skills.

• Served as a reliable resource for other team members who had questions or required assistance.
• Collaborated with team members to achieve department goals, providing support when needed.
• Demonstrated commitment to continuous improvement by actively seeking feedback and implementing suggestions for enhancing store operations.
• Participated in ongoing training sessions to stay up-to-date on industry trends, store policies, and procedures.

• Delivered orders to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Maintained and generated the highest customer reviews for any driver in the duration of employment