Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zach Strudthoff

Marietta,GA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

8
8
years of professional experience

Work History

Account Manager/Customer Success Specialist

Cedreo
03.2020 - Current
  • First U.S. employee during company's international expansion out of France
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing

Golf Tour Sales

Hidden Links Golf
05.2017 - 02.2020
  • Create and present international golf vacation packages to potential customers
  • Utilize strong written and verbal skills to communicate with clients in a punctual manner
  • Meet monthly sales quotas
  • Provide customer service to existing clients


Client Relationship Representative

KForce Inc
05.2016 - 05.2017
  • Provide business consulting and staffing services to large enterprises who are looking to achieve their financial and accounting goals
  • Develop key relationships with decision makers
  • Partner closely with the internal recruiting team to develop the most efficient way to deliver the top talent to our unique customers
  • New business development generated from leads
  • Use a CRM tool to document information.

Education

BBA Management -

Reinhardt Univeristy
Waleska, GA
05.2016

Skills

  • Account Management
  • Communication
  • Full Sales Cycle
  • Customer Service
  • Client Relationship Management
  • Teamwork and Collaboration
  • Account development

Timeline

Account Manager/Customer Success Specialist

Cedreo
03.2020 - Current

Golf Tour Sales

Hidden Links Golf
05.2017 - 02.2020

Client Relationship Representative

KForce Inc
05.2016 - 05.2017

BBA Management -

Reinhardt Univeristy

Similar Profiles

CREATE PROFILE
Zach Strudthoff