Zachary Sydenstricker
Lebanon,TN
Summary
I like to consider myself a hardworking and successful business development professional who has developed strategic plans to market products and services for a wide variety of companies. Skilled at building and maintaining customer relationships, developing partnerships and strengthening vendor connections. Although I’m not the most tenured individual when it comes to it I have exceptional sales, service and business planning knowledge.
Overview
13
13
years of professional experience
Work History
Business Development Manager
Universal Capacity Solutions
Nashville , TN
2024.06 - 2024.08
- Conducted market research and analysis to identify new business opportunities.
- Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Negotiated contracts with vendors, suppliers, partners, and customers.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Business Development Representative
Universal Capacity Solutions
Nashville , TN
2023.03 - 2024.06
- Established strong client relationships to drive business development.
- Developed clientele by networking to find new customers and generate lists of prospective clients.
- Developed and maintained relationships with potential customers to understand their business needs.
- Acted as main point of contact in matters relating to client concerns and needs.
- Produced sales documents, finalized deals and filed records.
Freight Broker
Universal Capacity Solutions
Nashville , TN
2022.08 - 2023.03
- Developed relationships with freight carriers to negotiate competitive rates and services.
- Created reports summarizing performance metrics related to freight costs, transit times, carrier compliance.
- Monitored shipments for on-time delivery and communicated status updates to customers.
Bartender Shift Manager
Catch22
Mount Juliet , TN
2021.02 - 2022.07
- Supervised cleanliness of guest service areas before, during and after service.
- Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
- Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Updated computer systems with new pricing and daily food specials.
- Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes.
Server Shift Leader
Taco Mamacita
Chattanooga , TN
2019.01 - 2020.07
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Trained and acclimated new servers to restaurant's culture and operations.
- Managed tables throughout dining room to execute service at highest level.
- Directed and assisted in general dining room cleaning and sanitation.
- Supervised serving staff to drive high level of hospitality and food excellence.
Host/Server
Big River Grille & Brewing
Chattanooga , TN
2016.01 - 2018.07
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Banquet Server
Hermitage Golf Course Weddings And Special Events
Hermitage , TN
2015.01 - 2016.01
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
Cashier
Kroger
Mount Juliet , TN
2012.01 - 2014.11
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
Education
High School Diploma -
Wilson Central High School
Lebanon, TN05.2014
Some College (No Degree) - Marketing
The University of Tennessee - Chattanooga
Chattanooga, TNSkills
- Outstanding Customer Service
- Profit Optimization
- Performance Improvement
- Inventory Management
- Staffing and Sales Reporting
- Anticipating Problems
- Money Handling
- Documentation and Recordkeeping
- Extensive Spirits Knowledge
- Business Relationship Management
- Lead Prospecting
- Lead Development
- Sales Strategy
- Account Management
- Sales
Timeline
Business Development Manager
Universal Capacity Solutions
2024.06 - 2024.08
Business Development Representative
Universal Capacity Solutions
2023.03 - 2024.06
Freight Broker
Universal Capacity Solutions
2022.08 - 2023.03
Bartender Shift Manager
Catch22
2021.02 - 2022.07
Server Shift Leader
Taco Mamacita
2019.01 - 2020.07
Host/Server
Big River Grille & Brewing
2016.01 - 2018.07
Banquet Server
Hermitage Golf Course Weddings And Special Events
2015.01 - 2016.01
Cashier
Kroger
2012.01 - 2014.11
High School Diploma -
Wilson Central High School
Some College (No Degree) - Marketing
The University of Tennessee - Chattanooga
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