Richard Khang
Hermitage,TN
Summary
Adaptive and detail-oriented individual with both technical and people skills. Proficient in utilizing data to improve both personal and company performance metrics. Strives to maintain positive relationships by understanding the needs and preferences of individuals. Will succeed both autonomously and in a team environment.
Overview
5
5
years of professional experience
Work History
Freight Broker
Universal Capacity Solutions
01.2023 - 08.2024
- Pursued profitable coverage of customers' West Coast outbound freight
- Grew and maintained a carrier base by fostering relationships with new carriers and openly communicating with established carriers
- Negotiated with carriers for the lowest possible rates on loads by utilizing lanes, seasonality, market trends, load history, and loads details as leverage
- Prioritized loads based on time sensitivity, the customer, and difficulty of coverage
- Ensured the timely delivery of freight by employing carriers that could accommodate facility hours and transit time
- Verified both carriers and drivers before sending load details to prevent double brokering, stolen loads, railing, and otherwise not meeting requirements for a load
- Proactively pushed to resolve issues that carriers encountered, and responded to discontent carriers with de-escalation and ultimatums
Food Safety Specialist
Snoqualmie Gourmet Ice Cream
08.2020 - 10.2022
- Managed a food safety program that was compliant with regulatory bodies
- Prepared for both scheduled and unscheduled audits, and was the primary point of contact with auditors
- Monitored the facility and employees for any sanitation or safety violations, and initiated corrective actions for said violations
- Trained and retrained employees on good manufacturing practice (GMP), sanitation practices, and our accident prevention program (AAP)
- Oversaw quality control and paperwork related to production
- Verified material usage and labeling parity
- Maintained inventory counts, resolved issues related to material acquisition, and verified storage of materials
- Performed regular environmental testing and collected/delivered product samples for microbial testing
- Worked with the plant manager and logistics personnel to organize storage space, plan the receiving of materials, and fill orders
- Provided customers with production information, inventory, and microbial testing results as requested
- Communicated with suppliers to obtain missing paperwork, address backorders or shortages, and make modifications to packaging
- Filled into other roles as required depending on staffing levels
RTS
Fred Meyer
06.2019 - 08.2019
- Acquired an inside look and deeper understanding of the end of a supply chain
- Oversaw the facility and discouraged theft during nighttime construction
- Made the facility accessible to construction workers myself or by contacting other Fred Meyer personnel
Education
UWashingtonX INT-LOC-100 - Internationalization And Localization
University of Washington, EdX
Remote07.2022
Bachelor of Science - Supply Chain Information & Analytics
Purdue University, Krannert School of Management
West Lafayette, IN05.2020
Skills
- Extensive experience with Microsoft Office applications
- Building and modifying spreadsheets
- Data entry and processing
- Scenario modeling and solving optimization problems (Solvers/SimQuick)
- Database creation and modification with SQL
- Data visualization with Tableau and other software
- Understanding of HTML and similar languages
- Proficient in learning to use technology and software of any kind at a high level
- Cold-calling and negotiation
- Adapting based on feedback and performance relative to metics
- Attention to detail and efficiency
- Bilingual (English primary and Korean secondary)
Timeline
Freight Broker
Universal Capacity Solutions
01.2023 - 08.2024
Food Safety Specialist
Snoqualmie Gourmet Ice Cream
08.2020 - 10.2022
RTS
Fred Meyer
06.2019 - 08.2019
UWashingtonX INT-LOC-100 - Internationalization And Localization
University of Washington, EdX
Bachelor of Science - Supply Chain Information & Analytics
Purdue University, Krannert School of Management
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