Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Zach Taylor

Lehi,Utah

Summary

Experienced owner/operator of successful franchise business with proficiency in overseeing projects from inception to implementation using Microsoft Suite, retail inventory systems, CAD programs, and network applications. Goal-driven professional with exceptional leadership qualities, known for being organized, highly motivated, and adept at solving complex problems. Demonstrated track record of collaborating effectively with team members and supervisors to achieve shared objectives.

Overview

26
26
years of professional experience

Work History

Energy Sales Representative

PepsiCo
01.2022 - Current
  • Achieved 112% or better of sales goals since Quarter 1 of 2022.
  • Developed strong relationships with customers, resulting in long-term contracts and repeat business.
  • Boosted brand awareness, implemented promotional campaigns, and employed sales tactics as part of territory development.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Provided exceptional customer service by addressing client inquiries promptly and professionally.
  • Streamlined the sales process by developing efficient systems for tracking leads and managing client data.

Site Leader

Fabulous Freddy’s
05.2021 - 10.2021
  • Oversaw day to day operation of car wash, detail shop, convenience store, mixed soda shop and sandwich shop operations.
  • Evaluated employee performance regularly, providing constructive feedback and identifying opportunities for growth and development.
  • Oversaw daily site operations, ensuring adherence to safety protocols and regulatory requirements.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Adapted quickly to unforeseen circumstances or changes in the scope of work, ensuring minimal disruptions to overall site performance and project timelines.

General Manager

All About Fuel & Food
11.2013 - 08.2020
  • Oversaw day to day operation of convenience store and car wash operations.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Developed and implemented strategies to increase sales and profitability.

Owner/Design Consultant

California Closets
09.1999 - 11.2008
  • Orchestrated project flow between sales, manufacturing, and installation teams.
  • Oversaw hiring for each department and subsequent training.
  • Developed marketing procedures for franchise operation in Utah territory.
  • Directed sales operations, consisting of generating customer leads, evaluating consumer behaviors and maintaining client relationships.
  • Coordinated ongoing training in customer service for each department.
  • Produced office workflow procedures for accounting, human resources, and sales manager.
  • Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
  • Developed innovative design concepts to meet clients'' unique needs and preferences.
  • Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Education

Associate of Science - Business

Utah Valley University
Orem, UT
12-1996

Skills

  • Finalizing client contracts
  • Goal-oriented mindset
  • Effective objection resolution
  • Sales approach optimization
  • Project execution
  • Supplier management
  • Workforce training
  • Scheduling coordination
  • Operational efficiency oversight

Accomplishments

Fasting growing California Closets Franchise in 2005

Completion of PepsiCo Aspiring Leadership Training Program May 2024

Timeline

Energy Sales Representative

PepsiCo
01.2022 - Current

Site Leader

Fabulous Freddy’s
05.2021 - 10.2021

General Manager

All About Fuel & Food
11.2013 - 08.2020

Owner/Design Consultant

California Closets
09.1999 - 11.2008

Associate of Science - Business

Utah Valley University

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