Zach Vaughan
Marquette,MI
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Retail Merchandising Specialist
Winston Retail
03.2026 - Current
- Developing and implementing effective merchandising strategies that align with company standards
- Executing planograms to optimize product placement and maximize sales with apparel and hardline merchandise
- Communicating effectively with team members and store management regarding merchandising needs
- Managing monthly scheduling to ensure store visits and merchandising deliverables are completed by assigned deadlines, demonstrating strong time management and accountability
- Collaborating with cross-functional teams to optimize inventory management processes.
Retail Sales Associate
UPS Store
Marquette, MI
09.2024 - 03.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Printed, photocopied, scanned, desktop publishing/word processing, faxing, and other general office and cleaning duties.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Properly packaged items being shipped using established procedures and products.
Sales Representative
Taiga Games
Marquette, MI
04.2021 - 11.2021
- Greeted and assisted customers by ordering specific items, recommending games and books based on customer’s preferences.
- Accurately and efficiently processed transactions through point of sale.
- Assisted in managing a multiline phone system with customer inquires
- Received shipments and organized merchandise displays to improve customer accessibility and increase sales.
Sales Advisor
H&M
Traverse City, MI
06.2017 - 06.2020
- Managed point-of-sale accurately processing and recording transactions
- Accurately counted and recorded inventory
- Supported operational actions to reach sales targets with store management team
- Effectively promoted and sold products to customers
- Supported garment presentation and maintained attractive merchandise displays according to visual & commercial guidelines
- Received and processed shipments.
- Trained new associates as a "Sales Coach"
- Informed customers of promotions to increase sales productivity and volume.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Education
Bachelor of Arts - English
Northern Michigan University
Marquette, MI05-2027
High School Diploma -
Hastings High School
Hastings, MI05-2016
Skills
- Microsoft Office Suite, Google Workspace, Slack, Zoom, and Discord
- Multi-Line phone systems
- End-to-end problem resolution
- POS system operations
- Strong verbal and written communication skills
- Data entry
- Ability to learn new concepts and programs quickly and efficiently
- Conflict resolution
- Ability to manage time and prioritize tasks
- Experience collaborating on projects
- Comfortable working in a remote environment
Timeline
Retail Merchandising Specialist
Winston Retail
03.2026 - Current
Retail Sales Associate
UPS Store
09.2024 - 03.2025
Sales Representative
Taiga Games
04.2021 - 11.2021
Sales Advisor
H&M
06.2017 - 06.2020
Bachelor of Arts - English
Northern Michigan University
High School Diploma -
Hastings High School