Summary
Overview
Work History
Education
Skills
Timeline
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Zach Westbrooks

Greenville,SC

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

16
16
years of professional experience

Work History

Purchasing Manager & Processor

Expressions Unlimited
01.2023 - Current
  • Sourced vendors, built relationships, and negotiated prices.
  • Purchased new products and oversaw inventory stocking and availability.
  • Managed supplier relationships to ensure timely delivery of products and services.
  • Achieved cost savings by negotiating contracts and pricing with suppliers.
  • Coordinated paperwork, updated spreadsheets, and maintained permanent records.
  • Implemented policies to reduce cost and eliminate waste.

District Supervisor

UniFirst
05.2019 - 01.2023
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Drive sales goals of 12 route sales representatives.
  • Recruited and developed employees for sales and service departments.
  • Negotiated service agreements with active and prospective accounts.

Restaurant Manager

Ruby Tuesday
02.2012 - 03.2019
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Weekly inventory and product ordering.
  • Managed a staff of 30+ employees at a location that grossed over 90,000 a month in revenue,

Supervisor

Upstate Pool Management
06.2008 - 12.2011
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Set overall vision and provided team leadership.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Education

Associate Degree -

Greenville Technical College
Greenville, SC
01.2012

Skills

  • Customer Service and Assistance
  • Insure proper invoicing
  • Negotiate service agreements
  • Process Evaluations
  • Strategic Decision-Making
  • Stock Organization
  • Employee Performance Reviews
  • Operational Standards
  • Program Improvements
  • Customer Inquiries
  • Compliance Requirements
  • Purchase Order Management
  • Vendor Relationship Management
  • Supplier Relationship Management

Timeline

Purchasing Manager & Processor

Expressions Unlimited
01.2023 - Current

District Supervisor

UniFirst
05.2019 - 01.2023

Restaurant Manager

Ruby Tuesday
02.2012 - 03.2019

Supervisor

Upstate Pool Management
06.2008 - 12.2011

Associate Degree -

Greenville Technical College

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Zach Westbrooks