Summary
Overview
Work History
Education
Skills
Timeline
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Zach Zimmerman

Grove City

Summary

Dynamic delivery professional with a proven track record at Pizza Hut, excelling in customer service and teamwork. Recognized for maintaining a flawless driving record and enhancing customer satisfaction through timely, accurate deliveries. Skilled in GPS navigation and decision-making, ensuring operational efficiency and adherence to safety protocols.

Overview

10
10
years of professional experience

Work History

Delivery Driver

Papa Johns
04.2023 - 06.2025
  • Learned and adhered to safety protocols during deliveries.
  • Navigated routes efficiently to ensure timely deliveries.
  • Maintained accurate delivery logs and records.
  • Operated delivery vehicle according to regulations and guidelines.
  • Communicated effectively with customers regarding delivery status.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Improved delivery accuracy by diligently checking orders before departure.

Shift Manager/Delivery Driver

Pizza Hut
04.2015 - 04.2023
  • Supervised staff to ensure adherence to operational standards and company policies.
  • Trained new employees on safety protocols and operational procedures.
  • Monitored inventory levels, ensuring timely restocking of supplies for uninterrupted service.
  • Resolved customer complaints effectively, enhancing overall customer satisfaction ratings.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Excelled in every store position and regularly backed up front-line staff.
  • Adapted quickly to changing schedules and delivery demands.
  • Assisted in loading and unloading packages for transportation.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Education

GED -

Grove City High School
Grove City, OH
06-2008

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Punctual and reliable
  • Attention to detail
  • Safe driving record
  • GPS and route planning
  • Cash handling
  • Decision-making
  • Opening and closing procedures

Timeline

Delivery Driver

Papa Johns
04.2023 - 06.2025

Shift Manager/Delivery Driver

Pizza Hut
04.2015 - 04.2023

GED -

Grove City High School