Dedicated retail professional with expertise in customer service, risk assessment, and loss prevention. Committed to creating a safe shopping environment while adeptly addressing customer inquiries and concerns.
Overview
2
2
years of professional experience
6
6
Certifications
Work History
Sales Associate
The UPS Store
Staten Island, New York
09.2024 - 01.2026
Assisted customers with shipping and packaging solutions.
Educated customers about product offerings and services available.
Resolved customer inquiries and concerns in a professional manner.
Helped customers find specific products, answered questions, and offered product advice.
Loss Prevention Officer
Burlington
Staten Island, New York
05.2024 - 12.2024
Monitored store premises to identify and deter theft and suspicious activity.
Conducted regular audits of inventory to ensure accuracy and compliance.
Prepared detailed reports on incidents and observations for management review.
Engaged with customers to promote a safe shopping environment and address concerns.