Zachary Abell
Burke,VA
Summary
Detail-oriented Claims Specialist with proven skills in customer service, claims investigation, and record maintenance. Committed to enhancing claim processes and ensuring compliance through effective communication and problem resolution. Ability to prioritize tasks and multitask when needed.
Overview
4
4
years of professional experience
Work History
Claims Specialist
Loomis Armored US
Springfield, VA
06.2024 - Current
- Reviewed claim documentation to ensure compliance with company policies and regulations.
- Collaborated with team members to resolve claim submissions.
- Communicated with customers to gather necessary information for research.
- Reviewed transactions within entities to ensure proper recording and reconciliation.
- Utilized internal software to track and manage ongoing claims effectively.
- Analyzed claim trends to identify potential issues and areas for improvement.
- Maintained detailed records of all claim activities including notes about conversations with customers for auditing purposes.
Deposit Processor
Dave & Busters
Chantilly, Virginia
03.2022 - 06.2024
- Verified documentation and ensured compliance with financial regulations and policies.
- Maintained organized records of daily deposit activities for auditing purposes.
- Processed and reconciled employee tills daily.
- Resolved discrepancies between receipts and what was reported by employees to ensure accurate data.
Education
Some College (No Degree) - Accounting
George Mason University
Fairfax, VA06-2026
Skills
- Claims documentation
- Claims investigation
- Problem resolution
- Customer service
- Data analysis
- Data entry
- Proficient in Excel
- Microsoft office
- Financial analysis
- Analytical skills
- Attention to detail
- Organizational skills
- Task prioritization
- Adaptability and flexibility
- Reliability
- Excellent communication
Timeline
Claims Specialist
Loomis Armored US
06.2024 - Current
Deposit Processor
Dave & Busters
03.2022 - 06.2024
Some College (No Degree) - Accounting
George Mason University