Zachary Alvarez
Devine
Summary
Dynamic professional with experience at 7-Eleven and Sonic, excelling in merchandise stocking, customer service, and operational support. Skilled in inventory optimization, team collaboration, and maintaining high-quality standards. Strong background in computer hardware and software, including troubleshooting, system upgrades, and network configurations. Proficient in both physical tasks and technical repairs, enhancing operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Stocker
7-Eleven
12.2021 - 11.2022
- Unloaded, sorted, and stocked merchandise based on store layout, ensuring accurate placement and timely restocking of over 1,000 products.
- Collaborated with supervisors to manage stock levels, plan for promotions, and implement display changes.
- Streamlined restocking by consolidating backstock, removing expired items, and improving inventory flow.
- Enhanced customer satisfaction by promptly locating items and providing product information.
- Trained new team members in stocking procedures and inventory management systems.
- Supported store openings by preparing and stocking necessary products before each shift.
Cook
Sonic Drive-in
05.2017 - 08.2018
- Maintained a clean and sanitary workplace in compliance with health and safety regulations.
- Prepared and assembled 100+ food orders per shift in a fast-paced, high-volume environment.
- Operated kitchen equipment (fryers, grills, etc.) safely with zero incidents.
- Fostered teamwork and collaboration among kitchen staff to meet quality and efficiency standards.
- Successfully managed multiple orders during peak periods, maintaining high accuracy and customer satisfaction.
Education
BBA - Business Administration
University of Texas at San Antonio
San Antonio, TX12.2024
Skills
- Customer Service Excellence
- Inventory Management & Process Optimization
- Team Collaboration & Operational Support
- Technical Troubleshooting (Hardware & Software)
- System Upgrades & Network Configuration
- Quality Control & Standards Maintenance
- Heavy Lifting & Physical Task Management
- Workspace Organization & Efficiency Improvement
Timeline
Stocker
7-Eleven
12.2021 - 11.2022
Cook
Sonic Drive-in
05.2017 - 08.2018
BBA - Business Administration
University of Texas at San Antonio