Zachary Anderson
Pomaria,SC
Summary
Results-driven Automotive General Manager with 14 years of experience in the automotive industry, recognized for leading cross-functional teams to enhance operational efficiency and customer satisfaction. Expertise in financial oversight, technician productivity, and implementing strategic initiatives that drive profitability and streamline operations. Demonstrated success in fostering team performance and achieving organizational objectives through effective leadership. Committed to delivering exceptional results and continuous growth within the sector.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Area General Manager
Protech Automotive Solutions
Charlotte, NC
07.2021 - Current
- Set and managed monthly revenue goals against budget, achieving a consistent Month-over-Month (MoM) growth, while keeping controllable costs within budget to yield a high EBITDA
- Developed long- and short-range financial objectives aligned with company goals and mission
- Established employee development plans with clear expectations, improving team performance and morale
- Used customer feedback to implement operational improvements, enhancing brand trust and loyalty
- Recruited and maintained adequate staffing levels, ensuring business continuity in line with projected sales
- Prepared detailed financial reports that explained operational effectiveness, trends, and variances to senior management
Drivability Technician
Classic Ford Lincoln of Columbia
Columbia, SC
09.2019 - 07.2021
- Tested and diagnosed vehicle components using infrared engine analyzers, compression gauges, and computerized diagnostic devices
- Performed troubleshooting and repairs on fuel, ignition, and emissions control systems
- Ensured that repaired systems met manufacturers' performance specifications
- Worked with service advisors to estimate labor and materials costs for vehicle repairs
Collision Center Manager
Ace Auto Refinishing
Irmo, SC
02.2019 - 08.2019
- Managed body shop operations, coordinating repair schedules, sequences, and assigning tasks based on work priority and technician skill levels
- Ensured that all work was completed according to safety standards and company policies
- Monitored and reviewed employee performance, implementing necessary personnel actions when needed
- Estimated and tracked material, labor, and outside contractor costs for repairs
General Line/Internal Technician
Classic Ford Lincoln of Columbia
Columbia, SC
05.2011 - 02.2019
- Conducted routine maintenance services, such as oil changes, brake repairs, and system inspections
- Utilized diagnostic tools to assess and repair mechanical and electrical issues in vehicles
- Followed detailed checklists to inspect critical components like belts, hoses, steering systems, and fuel systems
- Maintained strong relationships with customers to communicate issues and repair recommendations effectively
Education
Coursework Toward Associate in Arts - Business Management
Midlands Technical College
Columbia, SC05.2010
High School Diploma -
Dutch Fork High School
Irmo, SC06.2009
Skills
- Financial Management
- Customer Satisfaction
- Effective Team Leadership
- Operational efficiency
- Staffing and Recruitment
- Proficient in Microsoft Office
Certification
- Platinum Leadership Training
- ICAR Certified
- Ford Certified Technician
- Lincoln Certified Technician
- EV Certified
Projects
Leadership Training Initiative - Successfully trained 6 new General Managers across the Southeast.
Accomplishments
- Caliber President’s Club winner 2022, 2023, 2024 for Profitability and Growth(2024)
References
References available upon request.
Timeline
Area General Manager
Protech Automotive Solutions
07.2021 - Current
Drivability Technician
Classic Ford Lincoln of Columbia
09.2019 - 07.2021
Collision Center Manager
Ace Auto Refinishing
02.2019 - 08.2019
General Line/Internal Technician
Classic Ford Lincoln of Columbia
05.2011 - 02.2019
Coursework Toward Associate in Arts - Business Management
Midlands Technical College
High School Diploma -
Dutch Fork High School
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