Zachary Babin
Milford
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Sales And Service Associate
United States Postal Service, USPS
12.2022 - Current
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
- Trained and taught 2 new employees in 2024.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- In charge of daily closeout and bank deposits of revenue made that day.
- Manager of stamp stock inventory which includes $50,000 worth of stamps, Quarterly counts with 0 discrepancies.
Apprentice Electrician
Epic Electrical, LLC
11.2021 - 12.2022
- Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Handled installation of electrical components by splicing, joining, and connecting wire.
Delivery Driver
A & O Logistics, LLC
05.2021 - 10.2021
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
Sales Consultant
Brighton Ford
02.2021 - 04.2021
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Maximized customer retention by resolving issues quickly.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
Master At Arms
United States Navy, USN
02.2017 - 02.2021
- Supervised team of 8 security personnel and 4 warships during shift.
- Provided security for over 8,000 on base personnel.
- Conducting sobriety checkpoints.
- Respond to calls of service and emergency situations.
- Kept team compliant with security protocols and appearance standards.
- Developed and maintained emergency response plans to promote fast and effective action during crises.
- Creating and submitting incident reports in regards to calls of service.
- Managed inventory and issuance of supplies to 150 security personnel along with ordering tracking of supplies utilizing a "Government Purchase Credit Card".
Education
No Degree - Security
Master At Arms "A School"
San Antonio, TX06-2017
General Education
Milford High School
Milford, MI05-2014
Skills
- Customer service excellence
- Stock replenishment
- Vehicle operation
- Firearms proficiency
- Problem-solving abilities
- Security
- Verbal communication
- Basic math
- Written communication
Accomplishments
- Supervised team of 4 staff members.
- Achieved satisfactory results by completing quarterly cash, inventory and stamp count with accuracy and efficiency.
- Achieved base security by diligently patrolling, overserving and responding to calls of service.
- Used knowledge and skills to deescalate multiple situations.
Certification
- Chauffeurs License
- Passport Acceptance Agent Certified
Navy Achievement Medal
PROFESSIONAL ACHIEVEMENT AS SECURITY PATROL OFFICER, SECURITY DEPARTMENT, NAVAL BASE ROTA, SPAIN FROM CO TO MA3 BABIN. PETTY OFFICER BABIN CONSISTENTLY PERFORMED HIS DEMANDING DUTIES IN AN EXEMPLARY AND HIGHLY PROFESSIONAL MANNER. HIS SUPERB PERFORMANCE IN THE FIELDS OF ANTI-TERRORISM/FORCE PROTECTION, PHYSICAL SECURITY, AND LAW ENFORCEMENT ENSURED A ROBUST DEFENSIVE POSTURE FOR THE INSTALLATION. PETTY OFFICER BABIN'S INITIATIVE, PERSERVERANCE, AND TOTAL DEDICATION TO DUTY REFLECT REFLECTED CREDIT UPON HIMSELF AND WERE IN KEEPING WITH THE HIGHEST TRADITIONS OF THE UNITED STATES NAVAL SERVICE.
Languages
English
Timeline
Lead Sales And Service Associate
United States Postal Service, USPS
12.2022 - Current
Apprentice Electrician
Epic Electrical, LLC
11.2021 - 12.2022
Delivery Driver
A & O Logistics, LLC
05.2021 - 10.2021
Sales Consultant
Brighton Ford
02.2021 - 04.2021
Master At Arms
United States Navy, USN
02.2017 - 02.2021
No Degree - Security
Master At Arms "A School"
General Education
Milford High School
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