Zachary Belnap
Provo
Summary
I was good at looking at merch data and figuring out where things needed to go. I made sure the right products got to the right places without mistakes and on time. I kept things organized and used the info I had to help everything run smoothly. I was also great with customers, helping them find what they needed and making sure they had a good experience. I listened to their questions and guided them to the right products quickly and politely. On top of that, I was confident using the cashier, handling payments accurately and keeping the line moving fast and friendly.
Overview
3
3
years of professional experience
Work History
Cashier/Sales Associate
Dicks Sporting Goods
08.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier/Sales Associate
Go Games and Toys
09.2020 - 01.2021
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Processed refunds and exchanges in accordance with company policy.
Education
Layton High School
Layton, UTSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Customer service excellence
- Product restocking
- Complex Problem-solving
- POS system operations
- Refund handling
- Inventory control
- Order packaging
Accomplishments
I was part of the student body leadership at Layton High, helping them get over $90,000 in donations to help students in need. I was part of the assembly's leadership at the Christmas service and helped bring those donations in. I have been in leadership roles on my sports teams and in the services I have provided as a missionary for my church. Helping train and encourage others to success.
Languages
Spanish
Limited Working
Haitan Creole
Limited Working
Timeline
Cashier/Sales Associate
Dicks Sporting Goods
08.2022 - 08.2023
Cashier/Sales Associate
Go Games and Toys
09.2020 - 01.2021
Layton High School
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