Zachary Blackwood
Phoenix,AZ
Summary
Experienced with team leadership, operational management, and problem-solving. Utilizes strategic planning and resource allocation to drive efficiency and productivity. Knowledge of fostering team collaboration and implementing process improvements.
Overview
8
8
years of professional experience
Work History
Security Officer
Phoenix Union School District
South Mountain
08.2022 - 05.2024
- Monitored school premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to deter potential threats and identify safety hazards.
- Responded promptly to incidents, maintaining calm and ensuring student safety.
- Assisted in emergency drills, providing support for preparedness initiatives.
- Documented daily activities and incidents accurately for reporting purposes.
- Collaborated with staff on safety policies, improving communication regarding security procedures.
- Trained new officers on protocols, enhancing team effectiveness and response times.
Manager/ Security
Coyote's Cabaret
Glendale, AZ
10.2021 - 08.2022
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Developed staff training programs to enhance team performance and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated scheduling to align staffing with peak business hours, improving service response times.
- Managed and motivated employees to be productive and engaged in work.
Bouncer / Manager
Bandaids Show Club
Phoenix, AZ
09.2019 - 10.2021
- Monitored club premises to ensure safety and compliance with regulations.
- Managed crowd control, preventing disturbances and maintaining order.
- Collaborated with security team to identify potential threats and address issues promptly.
- Implemented conflict resolution strategies to de-escalate tense situations effectively.
- Trained new staff on safety protocols and operational procedures for efficiency.
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
Lead / Supervisor
Cola's Commercial Cleaning Service
Phoenix, AZ
01.2016 - 08.2019
- Oversaw daily operations, ensuring adherence to cleaning standards and safety protocols.
- Trained and mentored staff on best practices for efficient cleaning procedures.
- Developed schedules to optimize workforce allocation and meet client demands.
- Conducted quality inspections, identifying areas for improvement in service delivery.
- Delivered supplies to all locations/ dealerships to insure janitors had all the supplies needed to complete daily tasks
Education
High School Diploma - General Studies
North Canyon High School
Phoenix, AZ05.1998
Skills
Report writing
Incident reporting
Detail-oriented
Superior customer service
Complex Problem-solving
Relationship building and management
Document management
Staff management
Timeline
Security Officer
Phoenix Union School District
08.2022 - 05.2024
Manager/ Security
Coyote's Cabaret
10.2021 - 08.2022
Bouncer / Manager
Bandaids Show Club
09.2019 - 10.2021
Lead / Supervisor
Cola's Commercial Cleaning Service
01.2016 - 08.2019
High School Diploma - General Studies
North Canyon High School