Summary
Overview
Work History
Education
Skills
Websites
Certification
Leadership Experience
References
Timeline
Generic

Zachary Boster

Carlisle,OH

Summary

Experienced professional with a track record of effectively building teams, driving sales performance, and enhancing customer experience through visual merchandising. Seeking a Team Leader role in a cutting-edge organization to lead and inspire teams to meet targets.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Licensed Dispensing Optician

LensCrafters
Dayton, OH
09.2022 - Current
  • Adapted lenses to fit into customer's frames according to prescription requirements.
  • Assisted customers in selecting frames that best suit their facial features and style preferences.
  • Attended continuing education classes to stay abreast with changing trends in the industry.
  • Advised customers on care and maintenance of eyewear.
  • Performed measurements of patients' eyes for lenses.
  • Verified accuracy of all completed orders prior to release to customers.
  • Adjusted eyeglasses, making minor repairs as necessary, to ensure proper fit and comfort levels for clients.
  • Maintained accurate records of all patient visits, tests results, treatments administered, medications prescribed, and follow-up appointments scheduled.

Licensed Store Manager

LensCrafters
Liberty Township
03.2019 - 08.2022
  • I have increased COMP sales in EVERY store I have managed for the duration of my career as a retail leader
  • I have built several rock star teams while maximizing customer satisfaction and ensuring correct merchandising and standards.
  • As a Retail Store Manager, I excelled in driving sales and fostering a high-performance environment through dedicated leadership and in-the-moment coaching. By consistently leading by example, I inspired my team to exceed sales targets and deliver exceptional customer service. My hands-on approach included providing real-time feedback and guidance to associates, resulting in enhanced team skills and increased sales performance. I effectively managed store operations, streamlined processes, and implemented strategic sales initiatives, all while maintaining a positive and motivated team atmosphere. My commitment to leading with integrity and a focus on continuous improvement ensured a consistently high-performing store environment.

Store Manager

LensCrafters
Springdale
08.2015 - 03.2019
  • Recruited, trained and supervised new employees.
  • Developed strategies to maximize sales and profitability.
  • Managed daily banking activities such as deposits and withdrawals.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Maintained accurate records of employee performance reviews.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Store Manager

Calvin Klein
Monroe
01.2012 - 08.2015
  • Established processes to ensure efficient workflow throughout the organization.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Kept up-to-date with current trends in fashion, design, and retailing.
  • Attended trade shows, conferences and other events related to the retail industry.
  • Conducted research on current trends in fashion jewelry design.
  • Trained staff members on proper handling and storage techniques for different types of retail parts.
  • Organized special events such as fashion shows or trunk shows to promote new lines of clothing.
  • Coordinated the movement of goods between warehouses, retailers, manufacturers, vendors, and other stakeholders in the supply chain process.

Education

Humanities - business communication

Miami University
Oxford, Ohio

Skills

  • Well organized
  • Building teams
  • Sales performance
  • Visual merchandising
  • Customer experience
  • Team Leader
  • Retail leader
  • Customer satisfaction
  • Merchandising standards
  • Licensed store manager
  • Store manager
  • Rock star teams
  • COMP sales
  • Business communication
  • Leadership
  • Philanthropical contributions
  • Program implementation
  • Staff management
  • Covid19 safety
  • Sanitation processes
  • Retail Sales
  • Insurance billing procedures
  • Conflict resolution techniques
  • Strong communication abilities
  • Insurance Verification
  • Customer Service
  • Insurance Billing
  • Transaction Processing
  • Attention to Detail
  • Inventory Management
  • Computer Skills
  • Product Upselling

Certification

  • American Board of Opticianry certified
  • Licensed Dispensing Optician in the state of OH
  • HazMat certification

Leadership Experience

  • Director of Philanthropical contributions for OneSight
  • Piloted several new programs for brand wide implementation
  • Rostered a staff that had no turnover for the last two years
  • Rolled out Covid19 Safety and sanitation processes for brand

References

References available upon request

Timeline

Licensed Dispensing Optician

LensCrafters
09.2022 - Current

Licensed Store Manager

LensCrafters
03.2019 - 08.2022

Store Manager

LensCrafters
08.2015 - 03.2019

Store Manager

Calvin Klein
01.2012 - 08.2015

Humanities - business communication

Miami University

Similar Profiles

CREATE PROFILE
Zachary Boster