Zachary Bowers
Pataskala,OH
Summary
Detail-oriented individual with exceptional communication and project management skills. With a proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. An experienced leader with a strong background in guiding teams, managing projects, and achieving objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals.
Overview
5
5
years of professional experience
Work History
Assistant Director of Operations
Chick-fil-A
12.2019 - Current
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Defined, implemented, and revised operational policies and guidelines.
- Oversaw day-to-day production activities in accordance with business objectives.
- Monitored, tracked development, and met with my own group of team members to foster a productive and engaging work environment.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Oversaw successful operational strategies and policy implementation to drive organizational growth and productivity.
- Established and monitored quality assurance standards to achieve operational excellence.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Observed each employee's individual strengths and initiated a mentoring program to improve areas of weakness.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies and inventory.
Networking Intern
Ischy Tech.
02.2024 - Current
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Monitored network hardware operations to evaluate proper configuration.
- Provided faculty and staff with security software and network configuration support.
- Designed and evaluated WAN and LAN connectivity technologies.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Associates of Computer Science in I.T. - Computer Science
Columbus State Community College
Columbus, OH05.2025
High School Diploma -
Watkins Memorial High School
Pataskala, OH05.2021
Skills
- Strategic Planning
- Process Improvements
- Operations Oversight
- Leadership training
- Quality Assurance
- Operational Efficiency
- Employee Development
- Customer Service Management
- Network configuration
- Hardware Installation
- Adaptability and Flexibility
Timeline
Networking Intern
Ischy Tech.
02.2024 - Current
Assistant Director of Operations
Chick-fil-A
12.2019 - Current
Associates of Computer Science in I.T. - Computer Science
Columbus State Community College
High School Diploma -
Watkins Memorial High School
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