Zachary Brown
Sayreville,NJ
Summary
Information Technology Professional with expertise in server management, Active Directory, network security, and risk remediation. Proficient in programming languages such as Java, Python, C#, JavaScript, HTML, and CSS. Experienced in troubleshooting across diverse environments including Windows, Linux (Ubuntu, CentOS), and macOS. Skilled in vulnerability assessment (SQL injection, XSS), penetration testing, and malware analysis using tools like Kali Linux. Familiar with NIST cybersecurity framework, network protocols (TCP/IP, VPN, SSL/TLS), and ITIL best practices. Strong problem-solving skills with a proven ability to meet deadlines in fast-paced, deadline-driven environments. Effective communicator and team player, with experience in technical leadership and mentoring.
Overview
5
5
years of professional experience
Work History
Director of Operations
CodeNinjas
04.2023 - Current
- Recruited and developed solid team of professionals to care for up to 24 children each day.
- Mentored staff, oversaw scheduling and curriculum.
- Increased overall clients by 60% in my time as director.
- Assisted in instruction of classed in Javascript & C#.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Analyzed customer feedback and identified areas for improvement to drive business success.
Lead Code Instructor
Code Ninjas
02.2023 - 04.2023
- Implemented new teaching procedures and oversaw day-to-day operations.
- Worked directly with the owner to ensure standards of operations.
- Facilitated the teaching of Javascript, Python & Scratch to young students.
- Improved retention rates, communication with parents and resolved workflow and curriculum issues within the program.
Front End Developer
AstroVPN
05.2022 - 08.2022
- Worked in Agile-driven environment to effectively maintain project timelines and utilize available resources.
- Designed and updated layouts to meet usability and performance requirements.
- Pinpointed user experience issues to devise targeted suggestions for improving user experience.
- Boosted web traffic by improving navigation,
- Conceived and built optimized landing pages in HTML, JavaScript, and CSS for integration and cross-browser compatibility.
Network Specialist/IT Help Desk Technician
Byteania
05.2022 - 06.2022
- Implemented and maintained firewalls, series switches and security appliances.
- Served as liaison between user community and software providers.
- Diagnosed system hardware and software problems using advanced root-cause analysis.
- Documented all server and network problems and other unusual events in detail.
- Short term contract in which all goals were met in timely manner with adherence to company policy.
- Reviewed logs for all networking devices for unresolved abnormalities and problems
- Built server systems and installed into racks
Web Fulfillment
Barnes & Noble Education
11.2021 - 12.2022
- Troubleshooting and resolving IT issues; both hardware and software related.
- Assembling and repairing new technology; serving as on-site IT coordinator.
- Resolved problems, improved operations and provided exceptional service.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Collaborating with vendors and other staff members to ensure timely deliverables.
Code Sensei
Code Ninjas
06.2019 - 09.2020
- Facilitated courses in Scratch, JavaScript, and C# - ensuring students were engaged and able to comprehend concepts.
- Wrote and developed additional curriculum materials for Java instruction.
- Instructed students regarding robotics and coding for drones
- Customer service, responding to inquiries of parents and students
- Followed corporate policy and procedure regarding safety and instruction.
- Maintained robotics equipment- ensuring proper use and assembly
- Drove operational improvements which resulted in savings and improved profit margins
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
Education
Associate of Applied Science - Network Technology
Brookdale Community College
05.2024
High School Diploma -
Sayreville War Memorial High School
06.2021
Skills
- End-user support
- LAN protocols
- Hardware installations
- Device configuration
- Web development
- Permissions management
- Active Directory
- Security threat mitigation
- Network infrastructure
- Testing protocols
Timeline
Director of Operations
CodeNinjas
04.2023 - Current
Lead Code Instructor
Code Ninjas
02.2023 - 04.2023
Front End Developer
AstroVPN
05.2022 - 08.2022
Network Specialist/IT Help Desk Technician
Byteania
05.2022 - 06.2022
Web Fulfillment
Barnes & Noble Education
11.2021 - 12.2022
Code Sensei
Code Ninjas
06.2019 - 09.2020
High School Diploma -
Sayreville War Memorial High School
Associate of Applied Science - Network Technology
Brookdale Community College
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