Zachary Carrigan
Syracuse,NY
Summary
Dynamic kitchen management professional with extensive experience in leading high-performing culinary teams and ensuring exceptional food quality and kitchen efficiency. Expertise in fostering team collaboration, adapting to evolving demands, and driving operational excellence. Proficient in inventory management, staff training, and upholding rigorous health and safety standards. Committed to delivering reliable, results-oriented solutions that enhance performance and elevate the dining experience in any culinary setting.
Overview
19
19
years of professional experience
Work History
Kitchen Manager
Trappers Pizza Pub
Syracuse, NY
11.2024 - 09.2025
- Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
- Developed and implemented efficient inventory management procedures to minimize waste.
- Trained new employees on kitchen operations and best practices for food preparation.
- Coordinated menu planning and daily specials based on seasonal ingredients and customer preferences.
- Managed supplier relationships, negotiating contracts to secure quality food products at competitive prices.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Laborer
Double K Fencing
Central Square, NY
07.2024 - 09.2024
- Operated heavy machinery for fencing installation and site preparation.
- Assisted in maintaining tools and equipment to ensure operational efficiency.
- Collaborated with team members to complete projects on schedule and within safety standards.
- Conducted site assessments to determine material requirements and project specifications.
Bouncer/Server/Bartender/Kitchen Manger
HopSpot
Syracuse, NY
01.2023 - 07.2024
- Enforced venue policies to ensure safety and security for patrons and staff.
- Monitored crowd behavior, identifying potential conflicts and intervening swiftly to prevent incidents.
- Collaborated with law enforcement during emergencies, facilitating smooth communication and response efforts.
- Trained new staff on safety protocols, emergency procedures, and conflict de-escalation techniques.
- Conducted regular inspections of premises to identify potential hazards and maintain compliance with regulations.
- Ejected unruly patrons from premises.
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
Bar Manager
TK Tavern
Camillus, NY
07.2022 - 12.2022
- Managed daily bar operations, ensuring smooth service and customer satisfaction.
- Developed and implemented training programs for bar staff on product knowledge and service excellence.
- Oversaw inventory management, optimizing stock levels to reduce waste and minimize costs.
- Created cocktail menu, enhancing customer experience through innovative drink offerings.
- Coordinated special events, increasing venue visibility and driving customer engagement.
- Closed out cash register and prepared cashier report at close of business.
SERVER
Texas Roadhouse
syracuse, NY
04.2022 - 07.2022
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
- Memorized menu to help diners make informed meal choices.
- Jotted down customer orders and promptly delivered food and drinks.
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed efficient table turnover while maintaining high service standards.
SERVER
Tully's Goodtime
syracuse, NY
11.2021 - 04.2022
- Informed kitchen of special dietary needs or requests, delivering personalized meal options.
- Created and maintained optimal communication chain, reducing guest dissatisfaction.
FOH CATERING MANAGER
Timber banks
Baldwinsville, NY
08.2021 - 12.2021
- Established standards for personnel performance and customer service.
- Coordinated set up and breakdown of events.
- First line of response to complaints or mistakes.
FENCER
Arrow Fence
Baldwinsville, NY
03.2021 - 08.2021
- Stretched wire, wire mesh, or chain link fencing between posts, and attached fencing to frames.
- Constructed and repaired barriers, retaining walls, trellises and other types of fences, walls and gates.
- Mixed and poured concrete around bases of posts, and tamp soil into postholes to embed posts.
- Layed out fence lines and mark posthole positions, following instructions, drawings and specifications.
MANAGER
Wildcat
Camillus, NY
12.2017 - 04.2020
- Provided product information and resolved concerns to assist customers.
- Delegated tasks, freeing up time to focus on higher-value activities.
- Reduced workplace safety or health hazards by enforcing work practices and procedures.
- Collaborated with staff to develop and carry out processes, resulting in improved performance.
- Coached and motivated team, driving sales and delivering exceptional customer service.
COOK/MANAGER
Trappers
syracuse, NY
05.2015 - 10.2017
- Counted money and made bank deposits.
- Performed some food preparation and service tasks, such as cooking, clearing tables and serving food and drinks when necessary.
- Established standards for personnel performance and customer service.
- Reviewed menus and analyzed recipes to assess labor and overhead costs.
LEVEL 3 PAINT SPECIALIST
Delta sonic
syracuse, NY
06.2015 - 02.2017
- Described merchandise and explained use, operation and care of merchandise to customers.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Professional details.
COOK/DRIVER/BARBACK
trappers family
syracuse, NY
04.2010 - 06.2015
- Performed routine and scheduled maintenance services.
- Attended employee meetings, suggesting process improvements to management.
- Observed proper plate presentation and garnish setup to meet plating requirements.
- Modeled flexible work style, shifting tasks as priorities and circumstances changed based on departmental needs.
- Leveraged knife skills to cut or portion meats and vegetables.
CREW MEMEBER
Mcdonald
syracuse, NY
03.2007 - 01.2010
- Maintained knowledge of store menus to advertise promotions and limited-time offers.
- Cleared and bussed tables and mopped lobby floors during closing times.
- Organized and stored ingredients according to schematics and expiration dates.
- Placed orders into POS systems and handled cash and credit transactions.
Education
incomplete associates - Computer information studies
ONONDAGA COMMUNITY COLLEGE
syracuse, NY04.2014
Skills
- Team Player
- Age Verification
- High-Volume Dining
- Transactions and Cash Handling
- Dining Room Cleaning and Upkeep
- Cocktail Knowledge
- Beverage Preparation
- Hospitality Service Expertise
- Inventory management
- Food safety
- Customer service
- Multitasking and organization
Timeline
Kitchen Manager
Trappers Pizza Pub
11.2024 - 09.2025
Laborer
Double K Fencing
07.2024 - 09.2024
Bouncer/Server/Bartender/Kitchen Manger
HopSpot
01.2023 - 07.2024
Bar Manager
TK Tavern
07.2022 - 12.2022
SERVER
Texas Roadhouse
04.2022 - 07.2022
SERVER
Tully's Goodtime
11.2021 - 04.2022
FOH CATERING MANAGER
Timber banks
08.2021 - 12.2021
FENCER
Arrow Fence
03.2021 - 08.2021
MANAGER
Wildcat
12.2017 - 04.2020
LEVEL 3 PAINT SPECIALIST
Delta sonic
06.2015 - 02.2017
COOK/MANAGER
Trappers
05.2015 - 10.2017
COOK/DRIVER/BARBACK
trappers family
04.2010 - 06.2015
CREW MEMEBER
Mcdonald
03.2007 - 01.2010
incomplete associates - Computer information studies
ONONDAGA COMMUNITY COLLEGE