Zachary Centeno
Houston,TX
Summary
Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Bartender
Main Event Sports Bar & Grill
Houston, Tx
02.2023 - 05.2025
- Trained new bartenders on drink preparation and customer interaction techniques.
- Maintained cleanliness and organization of the bar area for safety compliance.
- Performed opening and closing duties including restocking supplies.
- Engaged customers with friendly conversation to foster a welcoming atmosphere.
Bartender
Darden Restaurants, Olive Garden
Houston, Tx
01.2016 - 12.2022
- Crafted classic and signature cocktails for diverse customer preferences.
- Managed bar inventory by tracking supplies and placing orders as needed.
- Provided exceptional customer service to enhance guest dining experiences.
Manager
IDAD
Houston, Tx
12.2015 - 12.2022
- Implemented strategic initiatives to align with company goals and objectives.
- Analyzed data to identify trends and inform decision-making processes.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
Education
Associate of Applied Science - Teaching
San Jacinto College
Pasadena, Texas, TX 06.2017 - 12.2020
Skills
- Operational management
- Staff management
- Communication skills
- Problem solving
- Adaptability
- Inventory management
- Customer service
- Strong multitasking
- Staff training
- Conflict resolution
References
References available upon request.
Timeline
Bartender
Main Event Sports Bar & Grill
02.2023 - 05.2025
Associate of Applied Science - Teaching
San Jacinto College
06.2017 - 12.2020
Bartender
Darden Restaurants, Olive Garden
01.2016 - 12.2022
Manager
IDAD
12.2015 - 12.2022