Summary
Overview
Work History
Education
Skills
Timeline
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Taryn Roberson

Taryn Roberson

Indianapolis,IN

Summary

Dynamic operations manager with a strong focus on employee training and conflict resolution. Enhanced team productivity through effective mentoring and communication, leading to improved customer satisfaction. Committed to fostering positive work environments and operational efficiency.

Overview

4
4
years of professional experience

Work History

Key Manager,Training Coordinator, Serve/Bartender Trainer

Texas Roadhouse Restaurant
07.2022 - Current
  • Trained newly hired sales team in upselling techniques to maximize revenue potential.
  • Educated staff on effective strategies for managing difficult customers and situations.
  • Mentored staff on service standards and operational procedures to ensure consistency.
  • Resolved customer concerns through creative problem-solving aligned with company guidelines, enhancing customer satisfaction.
  • Monitored employee performance and delivered constructive feedback, contributing to individual improvement and team standards.
  • Fostered open communication and a supportive work environment to maintain high employee engagement and morale.
  • Facilitated team meetings to improve communication and tackle operational challenges.
  • Assisted with scheduling interviews and administrative tasks to enhance store success.

Site Lead

Baller TV
02.2022 - 07.2022
  • Oversaw daily operations for live sports streaming events, ensuring seamless execution across multiple venues.
  • Managed project timelines to ensure successful on-time and on-budget completion.
  • Troubleshot internet and connectivity issues to ensure uninterrupted broadcasts.
  • Established and maintained technical devices for sports streaming operations.
  • Facilitated real-time problem-solving sessions to address and resolve operational challenges effectively.
  • Resolved team conflicts to promote a positive, collaborative work environment.
  • Monitored and evaluated employee performance regularly to enhance productivity.
  • Communicated with vendors to secure essential equipment and services.

Education

Bachelor of Science - Community And Organizational Leadership Studies

Indiana University
Indianapolis, IN
05-2025

Associate of Applied Science - Paramedic Science

Ivy Tech Community College
Elkhart/South Bend, IN
05-2021

Associate of Science - General Studies

Ivy Tech Community College
Elkhart/South Bend, IN
05-2021

Skills

  • Employee training
  • Mentorship and coaching
  • Project management
  • Operational management
  • Operational efficiency
  • Performance evaluation
  • Conflict resolution
  • Customer management
  • Team building
  • Problem solving
  • Safety procedures
  • Staff scheduling
  • Multitasking abilities
  • Interpersonal communication skills
  • Employee engagement
  • Financial management

Timeline

Key Manager,Training Coordinator, Serve/Bartender Trainer

Texas Roadhouse Restaurant
07.2022 - Current

Site Lead

Baller TV
02.2022 - 07.2022

Bachelor of Science - Community And Organizational Leadership Studies

Indiana University

Associate of Applied Science - Paramedic Science

Ivy Tech Community College

Associate of Science - General Studies

Ivy Tech Community College
Taryn Roberson