Zachary Chaney
Nolensville,TN
Summary
Proven Mortgage Loan Closer with a track record of enhancing loan closing efficiency and reducing document errors at Bank of England Mortgage. Excelled in multitasking and prioritizing tasks to meet tight deadlines, while delivering outstanding customer service. Skilled in Encompass and adept at regulatory compliance, demonstrating a keen eye for detail and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Mortgage Loan Closer
Bank of England Mortgage
07.2020 - 08.2024
- Managed a high volume of loans simultaneously, prioritizing tasks efficiently to meet deadlines consistently. Closing from 70-110 Loans a month.
- Coordinated post-closing activities such as disbursement of funds, recording deeds, and delivering final documentation to borrowers.
- Provided comprehensive training to junior staff members on loan closing procedures and best practices.
- Enhanced loan closing efficiency by streamlining the document preparation process.
- Delivered exceptional customer service, addressing client inquiries promptly and professionally.
- Safeguarded regulatory compliance by staying current on industry laws, policies, and guidelines.
- Reduced errors in loan documents through meticulous review and verification procedures.
- Collaborated with title companies for smooth and accurate execution of closing documents.
Mortgage Loan Closer
First Community Mortgage
03.2017 - 07.2020
- Managed high volume of loans simultaneously, prioritizing tasks efficiently to meet deadlines consistently.
- Coordinated post-closing activities such as disbursement of funds, recording deeds, and delivering final documentation to borrowers.
- Enhanced loan closing efficiency by streamlining document preparation process.
- Reduced errors in loan documents through meticulous review and verification procedures.
- Streamlined communication between all parties involved in the mortgage process to ensure timely closures.
- Collaborated with title companies for smooth and accurate execution of closing documents.
Education
No Degree - Computer Engineering
Tennessee Tech University
CookevilleSkills
- Customer service and support
- Detail Oriented
- Client engagement and assistance
- Skilled in Encompass, Microsoft Excel & Adobe Pro
- Residential mortgage lending regulations
- Regulatory Compliance
- Customer Service
- Time Management
- Problem-solving abilities
- Multitasking Abilities
- Task Prioritization
Timeline
Mortgage Loan Closer
Bank of England Mortgage
07.2020 - 08.2024
Mortgage Loan Closer
First Community Mortgage
03.2017 - 07.2020
No Degree - Computer Engineering
Tennessee Tech University
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