Experienced and dedicated IT professional with a proven track record in system support, troubleshooting, and maintenance. Skilled in identifying and resolving technical issues, designing and implementing efficient solutions, and delivering exceptional customer service. Committed to continuous learning and development to stay up-to-date with the latest technologies and industry trends.
• Provided technical support for pharmacy systems and software, including installation, configuration, and troubleshooting.
• Responded to user inquiries and issues, resolved problems, and escalated complex issues as needed.
• Conducted regular maintenance and updates to systems and software to ensure optimal performance and security.
• Developed and maintained documentation and training materials for end-users.
• Participated in project planning and implementation for system upgrades and new software installations.
Technical Skills:
Operating Systems: Windows, macOS, Linux
Applications: Microsoft Office Suite, Adobe Creative Cloud, QuickBooks
Programming Languages: Java, Python, SQL
Databases: MySQL, Microsoft SQL Server
Network Infrastructure: Cisco, Juniper, Palo Alto
I am excited to bring my skills and experience to a new role at QNTM gym. With my strong background in system support and troubleshooting, I am confident that I can contribute to the success of the team and help to drive the business forward. Thank you for your consideration.