Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Zachary Chapman

Nashville,TN

Summary

Experienced and dedicated IT professional with a proven track record in system support, troubleshooting, and maintenance. Skilled in identifying and resolving technical issues, designing and implementing efficient solutions, and delivering exceptional customer service. Committed to continuous learning and development to stay up-to-date with the latest technologies and industry trends.

Overview

2
2
years of professional experience

Work History

Pharmacy Technician System Support

Vanderbilt Children's Outpatient Pharmacy
03.2021 - Current

• Provided technical support for pharmacy systems and software, including installation, configuration, and troubleshooting.

• Responded to user inquiries and issues, resolved problems, and escalated complex issues as needed.

• Conducted regular maintenance and updates to systems and software to ensure optimal performance and security.

• Developed and maintained documentation and training materials for end-users.

• Participated in project planning and implementation for system upgrades and new software installations.

Education

Associate of Science - Pre-Pharmacy

Nashville State
Nashville, TN
05.2016

Skills

    Technical Skills:

    Operating Systems: Windows, macOS, Linux

    Applications: Microsoft Office Suite, Adobe Creative Cloud, QuickBooks

    Programming Languages: Java, Python, SQL

    Databases: MySQL, Microsoft SQL Server

    Network Infrastructure: Cisco, Juniper, Palo Alto

Additional Information

I am excited to bring my skills and experience to a new role at QNTM gym. With my strong background in system support and troubleshooting, I am confident that I can contribute to the success of the team and help to drive the business forward. Thank you for your consideration.

Timeline

Pharmacy Technician System Support

Vanderbilt Children's Outpatient Pharmacy
03.2021 - Current

Associate of Science - Pre-Pharmacy

Nashville State
Zachary Chapman