Zachary C. Horrar
Chattanooga,TN
Summary
Aspiring mental health professional with experience in customer relations, safety practices, and behavioral management. Aspiring mental health professional with 5 years of experience in interpersonal relationships, critical thinking, and assisting in individuals' personal growth. Hoping to use my Psychology degree to benefit individuals or companies.
Overview
9
9
years of professional experience
Work History
Lifeguard
University of Montana Aquatic Center
Missoula, MT
08.2023 - 03.2024
- Monitored swimming areas to ensure safety and prevent accidents; enforced rules and responded quickly to emergency situations
- Ensured safety of up to 40 swimmers simultaneously during any given shift
- Attended to monthly and weekly trainings and maintained up to date knowledge on protocols
Customer Service/Server
Blackbird Pizza Shop
West Hollywood, CA
06.2019 - 07.2023
- Responsibilities include: Delivering fast and efficient service to an average of 120 customers per shift, both dine-in and takeout
- Managed POS systems, handled cash, card and check transactions
- Helped organize 4 special promotions
- Allowed me to develop people skills as I served a diverse population of customers while catering to individual needs
Dog Handler
DogFit
Santa Monica, CA
08.2022 - 07.2022
- Responsibilities include: Managing a group of up to 30 dogs independently and ensuring their safety during group exercise time, cleaning and sanitizing areas of contact, and providing adequate exercise and attention to individual animals
- Working with and observing all the different dogs reinvigorated my interest in behavioral psychological studies and desire to help people manage and understand their own behaviors
Bus Person/Kitchen Help
Sopapillas Restaurant
Franklin, TN
06.2019 - 08.2019
- Maintained order and cleanliness during peak operating hours
- Supported kitchen and bar staff with back-of-house tasks and dish cleaning
Team Member/Cashier
Krispy Kreme
Franklin, TN
05.2018 - 10.2018
- Provided customer service, generated financial reports, closed out the registers, and responsible for maintenance of the store
Assistant Swim Coach
Old Natchez Country Club
Franklin, TN
06.2015 - 08.2018
- Mentor, instructor and trainer of 60 to 80 six year olds through seventeen year olds in swim strokes, techniques and endurance
- Coordinated and helped run swim meets
- Mentoring as a young person inspired me to help individuals with their personal growth
Education
BA - Psychology
University of Tennessee at Chattanooga
Chattanooga, TN10.2024
University of Montana
Missoula, MT01.2024
Santa Monica College
Santa Monica01.2023
High School Diploma -
Franklin High School
Franklin, TN01.2020
Skills
- Safety oversight
- Strong client relations
- CPR Certified
- Training and mentoring
- Point of Sale (POS) system operations
- Guest Relations Management
- Customer Service
- Interpersonal and Communication Skills
Volunteer Experience
Battle Ground Academy, Franklin, TN, 01/01/13, 12/31/16, Volunteer over 50 hours to neighbors, schools, retirement homes, special needs homes and gardening in my community.
Awards
USA Swim Sectional Finalist, Xcel Aquatics, 01/01/11, 12/31/13, 3 Consecutive years.
Timeline
Lifeguard
University of Montana Aquatic Center
08.2023 - 03.2024
Dog Handler
DogFit
08.2022 - 07.2022
Customer Service/Server
Blackbird Pizza Shop
06.2019 - 07.2023
Bus Person/Kitchen Help
Sopapillas Restaurant
06.2019 - 08.2019
Team Member/Cashier
Krispy Kreme
05.2018 - 10.2018
Assistant Swim Coach
Old Natchez Country Club
06.2015 - 08.2018
BA - Psychology
University of Tennessee at Chattanooga
University of Montana
Santa Monica College
High School Diploma -
Franklin High School
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