Overview
Work History
Education
Skills
Timeline
Generic

Zachary Cleven

Fairview,NC

Overview

18
18
years of professional experience

Work History

Server

Corner Kitchen
09.2022 - Current
  • Displays enthusiasm and promotes memorable experiences to guests, successfully increasing referrals and walk in business.
  • Shares menu knowledge and flavors to patrons enabling them to make personal decisions based on taste and interest.
  • Strategically timed check-ins taking orders effectively and confirming guest satisfaction with meals after delivery, taking immediate action to correct any problems.
  • Maintains order efficiency and accuracy through clear communication with kitchen staff and our guests.

Server

Sunda New Asian
04.2022 - 08.2022
  • Skillfully anticipates guest needs to help clarify special orders.
  • Maintains proper table setting by removing courses as completed, replenishing utensils, and refilling water glasses.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Ensures proper presentation and preparation of food products and beverages to help increase sales by 15%.

Server

True Food Kitchen
05.2021 - 06.2022
  • Provided outstanding customer service averaging 50 guests per night.
  • Established positive relationships with fellow team members and managers through punctuality and dependability.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Shift Supervisor

Starbucks
11.2005 - 10.2021
  • Upholds quality standards and actively coaches others to deliver high quality handcrafted beverages and food products.
  • Conducts routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and setting a positive example for the rest of the team.
  • Follows all cash management and cash register policies and ensures all proper practices are done by the rest of the team.

Education

High School Diploma -

East High School
Green Bay, WI
06.2006

Skills

  • Ability to direct and manage the work of others
  • Knowledge of retail processes and procedures
  • Outstanding communication skills
  • Excellent time management and well organized
  • Ability to work as part of a team and to help build relationships

Timeline

Server

Corner Kitchen
09.2022 - Current

Server

Sunda New Asian
04.2022 - 08.2022

Server

True Food Kitchen
05.2021 - 06.2022

Shift Supervisor

Starbucks
11.2005 - 10.2021

High School Diploma -

East High School

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Zachary Cleven