Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Cody

Lubbock,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Red Wing Shoes
06.2020 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Monitored security and handled incidents calmly.

Welder

Juwisolar
04.2019 - 09.2019
  • Welded in flat, horizontal, vertical and overhead positions.
  • Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
  • Fabricated shop parts directly from blueprints.
  • Inspected welds and checked critical measurements to meet specifications.
  • Removed and repaired unacceptable welds with and grinder to meet quality guidelines.
  • Set up and operated shielded metal arc and gas metal arc welding equipment.
  • Conducted special welds with extremely low tolerances for industrial operations.
  • Completed quota of 12 welds per day.

Fuel Station Associate

Walmart
01.2016 - 01.2016
  • Maintained clean and orderly workstation.
  • Built trustful relationships with customers to encourage return visits.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Facilitated sales of services and goods.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Removed safety hazards, soiled items, and trash from customer areas.

Waiter

Joes’ Italian Bistro
01.2013 - 01.2013
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.

Intern

McDivitt Law Firm
01.2013 - 01.2013
  • Sorted and organized files, spreadsheets, and reports.
  • Scanned, converted and organized records into electronic format with consistent naming convention.
  • Attended depositions and court proceedings and prepared summaries on cases.
  • Analyzed problems, identified solutions and made decisions.
  • Interacted with customers by phone, email or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Collaborated in professional team to solve workflow issues.
  • Restocked office supplies and retrieved files for staff.
  • Answered incoming telephone calls, took down messages and provided information.
  • Delivered clerical support by handling range of routine and special requirements.
  • Reviewed legal information and proofed documentation for errors.
  • Adhered to privacy laws to avert possible information breaches and protect client data.
  • Worked closely with legal, sales and management departments.


Education

Political Science

Colorado University
Boulder, CO

Welding Certification - Welding Science

Pikes Peak Community College
Colorado Springs, CO
04.2019

Graduated High School -

Fountian Fort Carson High School
2016

Skills

  • Performance Tracking and Evaluations
  • Employee Coaching and Motivation
  • Directing Team Members
  • Product and Service Knowledge
  • Administration and Reporting
  • Cash Deposits and Receipts
  • Managing Operations and Efficiency
  • Database Searching
  • Legal Correspondence
  • Online Databases

Timeline

Assistant Manager

Red Wing Shoes
06.2020 - Current

Welder

Juwisolar
04.2019 - 09.2019

Fuel Station Associate

Walmart
01.2016 - 01.2016

Waiter

Joes’ Italian Bistro
01.2013 - 01.2013

Intern

McDivitt Law Firm
01.2013 - 01.2013

Political Science

Colorado University

Welding Certification - Welding Science

Pikes Peak Community College

Graduated High School -

Fountian Fort Carson High School

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