Zachary Corwin
Hammond,LA
Summary
Dynamic professional with a proven track record at Party City, excelling in customer service and inventory management. Recognized for enhancing team performance through effective training and fostering a collaborative environment. I have a skill with dealing with disgruntled customers in a calm collective manner, while getting to the source of the issue.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Papa John's Pizza
Hammond, LA
03.2024 - Current
- Delivered pizzas and products efficiently while ensuring customer satisfaction through timely service.
- Managed delivery routes, optimizing travel time for increased efficiency and productivity.
- Maintained vehicle cleanliness and functionality, adhering to safety standards and regulations.
- Communicated effectively with customers regarding order status and any potential issues during delivery.
General Manager
Party City
Slidell, LA
10.2021 - 03.2024
- Oversaw daily operations to enhance customer satisfaction and streamline service processes.
- Managed inventory levels, ensuring optimal stock availability for seasonal promotions and events.
- Developed and implemented staff training programs to improve team performance and service delivery.
- Analyzed sales trends to inform strategic purchasing decisions and maximize profit margins.
- Evaluated employee performance, providing constructive feedback to promote professional development and growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Delivery Driver
Papa John's Pizza
Slidell, LA
01.2020 - 08.2021
- Handled cash transactions accurately, ensuring proper change was given and receipts issued.
- Assisted in training new drivers on company policies, routes, and delivery procedures.
- Implemented feedback from customers to improve service quality.
Education
GED -
Slidell High School
Slidell, LASkills
Positive attitude
Customer service
Teamwork and collaboration
Time management
Dependable and reliable
Punctual and reliable
Valid Driver's license
Order picking and processing
Stocking and inventory
Inventory management
Timeline
Delivery Driver
Papa John's Pizza
03.2024 - Current
General Manager
Party City
10.2021 - 03.2024
Delivery Driver
Papa John's Pizza
01.2020 - 08.2021
GED -
Slidell High School