Zachary D. Ortiz
Casa Grande,AZ
Summary
I am an assertive professional who is calm, confident and a self-starter. I hold a strong moral code, excellent crisis management techniques with an emphasis and focus on safety. I have knowledge of State and Federal laws, operations management, supervisory training, inventory tracking and logistics network analysis. First Aid and CPR yearly training. "Applied de-escalation techniques and physical restraint (if applicable) to manage resistant individuals, ensuring safety for all". My 13 years experience in corrections has allowed me to deal with emotional and distressed situations that have taught me that de-escalation is a priority in this line of business.
Overview
23
23
years of professional experience
Work History
Detention Office
Florence Service Processing Center
Florence, AZ
11.2012 - Current
- Monitored inmate conduct to maintain order and support rehabilitation efforts.
- Oversaw record-keeping processes. Managed security checks to ensure safety. Supervised meal distribution operations to enhance efficiency.
- Conducted thorough inspections of incoming property for contraband to maintain facility security.
- Implemented communication strategies to uphold safety and security standards for both staff and inmates in the facility.
- Conducted thorough verification and enumeration of inmates allocated to designated zones to ensure accurate records.
- practices, and techniques and involved responsibility for maintaining order and protecting life and property. Specialized experience includes maintaining order to protect life and property; taking initial complaints;
- responding to emergency situations; gathering information and preparing reports;
Assistant Store Manager
Wal-Mart Super Center
Salem, OR
08.2011 - 02.2012
- Addressed customer complaints and concerns.
- Reorganized the sales floor for enhanced product visibility and presentation.
- Direct employees in sales and inventory to increase store revenue.
- Completed weekly schedules, trained staff, and worked with District Manager on store branding.
- Possessed authority concerning promotions, demotions, and terminations.
Supervisor of Distribution Operations
Wal-Mart Distribution Center
06.2003 - 08.2011
- Titles include - Freezer-Dairy-Deli Shipping Area Manager, Supervisor, Receiver and Order Filler.
- Oversight of associates schedules.
- Evaluated operational records for accuracy and compliance.
- Identified trends and areas of improvement.
- Established measurable targets to boost performance and achieve strategic goals.
- Manually created and dispatched shipments.
- Possessed authority concerning promotions, demotions, and terminations.
- Managed inbound deliveries
- Selected and assigned products for delivery routes.
Education
Diploma - undefined
South Valley High School
01.1995
Skills
- Management
- Problem solving
- Effective Communication
- Leadership
- Teamwork and Collaboration
- Restraint/Defensive Techniques
- CPR and First Aid Training
- De-escalation Training and Experience
- Interact: Conflict Resolution, De-escalation, Community Engagement, Interpersonal Communication, Active Listening
Employer Contract Information
- Florence Service Processing Center
- 3250 N Pinal Parkway Ave
- Florence, Az 85132
- 520-868-5862
- Yes, you may contact them.
- Wal-Mart Distribution Center
- 868 W Peters Rd
- Casa Grande, Az 85193
- 520-836-4500
- Wal-Mart Supercenter
- 1940 Turner Rd SE
- Salem, OR 97302
- 503-391-0394
Timeline
Detention Office
Florence Service Processing Center
11.2012 - Current
Assistant Store Manager
Wal-Mart Super Center
08.2011 - 02.2012
Supervisor of Distribution Operations
Wal-Mart Distribution Center
06.2003 - 08.2011
Diploma - undefined
South Valley High School