Zachary Echeverria
Pomona,CA
Summary
Diligent customer service associate skilled at listening to customers, exceeding productivity targets, and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers a high level of service in every interaction.
Overview
1
1
Certification
Work History
Customer Service Associate
Sweet And Savory
San Dimas, California
04.2022 - Current
As part of my school work experience graduation requirement, I volunteered time while also having the opportunity to learn the following facets;
- Greeted and assisted customers with seating.
- Assisted front of the house staff with bussing and food delivering to tables.
- Assisted back of the house staff with custodial necessities such as stocking and breaking down of merchandise, as well as removal of waste.
- assisted in food preparations such as packaging of salsas and juices.
Education
No Degree - Customer Service And Hospitality
School of Extended Educational Options
Pomona, CASkills
- Creative Problem Solving
- Multitasking and Prioritization
- Calm and Professional Under Pressure
- Verbal and Written Communication
- Courteous with Strong Service Mindset
- Responding to Difficult Customers
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
- Building Customer Trust and Loyalty
- Cultural Awareness and Sensitivity
- Proactive Self-Starter
Affiliations
Currently involved with the nonprofit, Project Hope, which currently assists with community outreach.
Certification
State Food Safety Certificate of Training California Food Handlers Course-May 26, 2022.
Researching and applying recipes to further my Culinary skills
Since childhood, I have always had an interest in culinary arts. Some of my favorite chefs to watch include Binging With Babish (Andrew Rea), Guy Fieri, and Anthony Bourdain. Some of my favorite recipes to research include Meat dishes, foods containing dough such as pastas, bread, and tortillas. When it comes to cultures I enjoy cooking popular dishes from Italy, and Mexico and hope to travel there one day.
Timeline
Customer Service Associate
Sweet And Savory
04.2022 - Current
No Degree - Customer Service And Hospitality
School of Extended Educational Options
State Food Safety Certificate of Training California Food Handlers Course-May 26, 2022.
Similar Profiles
Alaree SandersAlaree Sanders
Team Member at Sweet and Savory CollectiveTeam Member at Sweet and Savory Collective
Patrick ReavisPatrick Reavis
Chef at Sweet N SavoryChef at Sweet N Savory
Emma SkeboEmma Skebo
Server at Sweet And SavoryServer at Sweet And Savory