Zachary Edwards
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Store Manager
Dixieland
05.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Managed inventory control, cash control, and store opening and closing procedures.
Picker Packer
Bel Art Products
03.2022 - 12.2022
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
Cashier
Market Street Deli
04.2021 - 12.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Store Manager
Dixieland
04.2020 - 10.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Managed inventory control, cash control, and store opening and closing procedures.
Dishwasher
Captain's Cove Marina And Golf Club
04.2018 - 09.2018
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Electro-Optical Ordnance Repairman
United States Marine Corps
07.2016 - 10.2017
- Headquarters and Staff Company, 2nd Reconnaissance Battalion, 2nd Marine Division
- Electro-Optical Ordnance Repairman/M.O.S Code 2171
- Basic electronic diagnostic repair and maintenance
- Weapon System(Optical | Non-Avionic) diagnosis, repair, and maintenance
- Fire control systems diagnosis, repair, and maintenance
Radio Operator
Bay Country 97.9
04.2016 - 06.2016
- Enhanced communication efficiency by maintaining and monitoring radio transmission equipment.
- Ensured clear and precise signal transmissions through regular equipment inspections and adjustments.
- Managed daily operations of the radio station, coordinating with various departments for smooth functioning.
- Implemented preventative maintenance measures to ensure optimum performance of radio transmission systems at all times.
Education
High School Diploma -
Pocomoke High School
Pocomoke City, MD05.2016
Skills
- Customer Service Management
- Operations Management
- Accurate Money Handling
- Store Opening and Closing
References
References available upon request.
Timeline
Store Manager
Dixieland
05.2023 - Current
Picker Packer
Bel Art Products
03.2022 - 12.2022
Cashier
Market Street Deli
04.2021 - 12.2021
Store Manager
Dixieland
04.2020 - 10.2020
Dishwasher
Captain's Cove Marina And Golf Club
04.2018 - 09.2018
Electro-Optical Ordnance Repairman
United States Marine Corps
07.2016 - 10.2017
Radio Operator
Bay Country 97.9
04.2016 - 06.2016
High School Diploma -
Pocomoke High School
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