Zachary Ernemann
Burleson,TX
Summary
Dynamic and friendly professional with experience at Chicken Express and HEB, excelling in customer service and dispute mediation. Proven ability to enhance store operations through effective communication and department resets, ensuring a seamless shopping experience. Committed to maintaining high standards of cleanliness and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Fast Food Worker
Chicken Express
05.2020 - 05.2022
- Performed shift change tasks each day to keep store neat and running smoothly.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Retail Sales Associate
HEB
05.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
Education
Associate of Arts - Information Technology-Cybersecurity
Tarrant County College
Fort Worth, TX05-2025
Associate of Arts - Business
Tarrant County College
Fort Worth, TX05-2024
Associate of Arts - Liberal Arts
Hill College
Burleson, TX12-2022
Skills
- Department reset
- Dispute mediation
- Interpersonal communication
Timeline
Retail Sales Associate
HEB
05.2022 - Current
Fast Food Worker
Chicken Express
05.2020 - 05.2022
Associate of Arts - Information Technology-Cybersecurity
Tarrant County College
Associate of Arts - Business
Tarrant County College
Associate of Arts - Liberal Arts
Hill College
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