Zachary Ernst
Crescent Springs
Summary
Motivated and results-driven student, seeking to get further involved in the Physical Therapy world and gather experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Aces Pickleball Bar & Grill
11.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Shift Supervisor
Better Blend
09.2021 - Current
- Manage a small crew of individuals, uphold company policies and procedures, train and work with new employees, work with event catering and large crowds, provide nutritional assistance and information to customers/employees, and do day-to-day problem-solving.
Physical Therapy Aide Intern
Beacon Orthopaedics & Sports Medicine
12.2023 - 04.2024
- Contributed to effective patient care by preparing treatment areas, equipment, and materials before each session.
- Streamlined therapy sessions by maintaining cleanliness and organization of the physical therapy department.
Shift lead
Graeters
08.2019 - 11.2023
- Manage a fun and energetic team, helping them to learn and grow, share problem-solving skills and goals, and provide guests with consistent, clean, and welcoming service
- Accomplishments: WOW Award (excellent customer service reported and noticed)
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
Sales Representative
Vector Marketing And Cutco Products
04.2023 - 07.2023
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
Education
Bachelor of Health Science - Pre-Physical Therapy
University of Cincinnati
Clifton, OH03.2024
High school Diploma -
Dixie Heights
Edgewood, KY05.2021
Dual Credit -
Northern Kentucky University
Highland Heights, KY05.2021
Skills
- Taking initiative
- Grit
- Problem-solving
- Accountability
- Understanding and working with others
- Patience
- Leadership
- Guest Engagement
- Warm and Friendly
- Attention to Detail
Certification
- HIPPA Training, 03/2023
- Blood Borne Pathogen Training, 03/2023
- Microsoft Word, 12/2018
- Microsoft Excel, 12/2018
- Microsoft Powerpoint, 12/2018
Timeline
Physical Therapy Aide Intern
Beacon Orthopaedics & Sports Medicine
12.2023 - 04.2024
Server
Aces Pickleball Bar & Grill
11.2023 - Current
Sales Representative
Vector Marketing And Cutco Products
04.2023 - 07.2023
Shift Supervisor
Better Blend
09.2021 - Current
Shift lead
Graeters
08.2019 - 11.2023
Bachelor of Health Science - Pre-Physical Therapy
University of Cincinnati
High school Diploma -
Dixie Heights
Dual Credit -
Northern Kentucky University
- HIPPA Training, 03/2023
- Blood Borne Pathogen Training, 03/2023
- Microsoft Word, 12/2018
- Microsoft Excel, 12/2018
- Microsoft Powerpoint, 12/2018
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