Zachary Espinoza
Batavia,IL
Summary
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Overview
2
2
years of professional experience
Work History
Veterinary Assistant
Army Trail Animal Hospital
08.2024 - 01.2025
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Fry Cook/Cashier Assistant
Raising Cane's Restaurants
12.2023 - 08.2024
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Contributed to a positive team environment, collaborating with fellow cooks and staff members.
Customer Service/Cashier
Ollie's Bargin Outlet
07.2023 - 09.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Crew Member
Little Caesars
10.2022 - 05.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
No Degree - Culinary Arts
Elgin Community College
Elgin, ILHigh School Diploma -
Bartlett High School
Bartlett, IL05-2023
Skills
- Client communication
- Cleaning and sanitizing
- 2 years automotive class at Bartlett High School
- 2 years Culinary class at Bartlett High School
- Web development
- Basic computer knowledge including Microsoft Applications
Timeline
Veterinary Assistant
Army Trail Animal Hospital
08.2024 - 01.2025
Fry Cook/Cashier Assistant
Raising Cane's Restaurants
12.2023 - 08.2024
Customer Service/Cashier
Ollie's Bargin Outlet
07.2023 - 09.2023
Crew Member
Little Caesars
10.2022 - 05.2023
No Degree - Culinary Arts
Elgin Community College
High School Diploma -
Bartlett High School
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