Zachary Farrell
Sales/ Business
4374 Cambry Ln,Ohio
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Sales Representative
KINhome
12.2023 - Current
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Increased sales revenue by identifying and targeting high-potential home owners.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
Regional Account Manager
Allied Universal
06.2023 - 10.2023
- Reviewed orders and client requests to streamline delivery services and resolve material shortages.
- Communicated by phone, email and traveled for face to face contact for multiple accounts.
- Generated leads through networking, cold calls and industry connections.
- Monitored service after sale and implemented quick and effective problem resolutions.
Lot Technician
Svg Motors
08.2021 - 05.2023
- Escorted drivers to vehicles and helped load or carry large items.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Parked and retrieved cars according to customer needs.
- Followed safety protocols for personal, guest and automobile safety.
- Resolved customer disputes and complaints regarding parking and other issues to enhance satisfaction.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
Construction Worker
GC Revolutions
06.2020 - 09.2020
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Measured dimensions of finished pieces for conformance to specifications.
- Operated power equipment to move materials and promote job efficiency.
Server
Chili's Bar And Grill
03.2018 - 05.2020
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
Bachelor of Arts - Communication
Wright State University
Dayton, OH 08.2017 - 03.2023
Skills
Persuasive communication style
undefinedTimeline
Sales Representative
KINhome
12.2023 - Current
Regional Account Manager
Allied Universal
06.2023 - 10.2023
Lot Technician
Svg Motors
08.2021 - 05.2023
Construction Worker
GC Revolutions
06.2020 - 09.2020
Server
Chili's Bar And Grill
03.2018 - 05.2020
Bachelor of Arts - Communication
Wright State University
08.2017 - 03.2023
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