Zachary Garren
Unicoi
Summary
Motivated Computer Technician committed to continuous improvement and seamless operations. Strong analytical and organizational skills enable effective management of routine needs and unique challenges. Adaptable in fast-paced environments, consistently meeting evolving demands with meticulous attention to detail and a diligent work ethic. Collaborative team player actively seeking opportunities to exceed expectations and make a positive impact, supported by a solid foundation in computer technology and quick learning capabilities.
Overview
10
10
years of professional experience
Work History
Fraud Prevention Analyst
Advance Call Center Technologies
Johnson City, TN
09.2024 - Current
- Analyzed transaction patterns to identify potential fraud risks and mitigate losses.
- Collaborated with cross-functional teams to enhance fraud detection methodologies and processes.
- Investigated suspicious activities using advanced analytics tools and reporting systems.
- Achieved a high level of accuracy in identifying suspicious transactions through regular calibration of risk-scoring models, ensuring that genuine customers were not unduly inconvenienced.
Fraud Prevention Analyst
Advance Call Center Technologies
Johnson City, TN
01.2024 - 04.2024
- Analyzed transaction patterns to identify potential fraud risks and mitigate losses.
- Collaborated with cross-functional teams to enhance fraud detection methodologies and processes.
- Investigated suspicious activities using advanced analytics tools and reporting systems.
- Achieved a high level of accuracy in identifying suspicious transactions through regular calibration of risk-scoring models, ensuring that genuine customers were not unduly inconvenienced.
Radar Technician
DFAS-USMC
11.2018 - 11.2023
- Yamaguchi Iwakuni Japan preventative maintenance troubleshooting and upgrades on RADAR systems, subsystems, and network interfaces.
Computer Network Technician
Oppenheim Ephratah St Johnsville Central School District
Saint Johnsville, New York
06.2017 - 08.2017
- Inventory computer asset
- Troubleshooting and maintenance
- Cable wiring and imaging across an enterprise computer network.
Computer Network Technician
Oppenheim Ephratah St Johnsville Central School District
Saint Johnsville, New York
06.2016 - 08.2016
- Inventory computer assets
- Troubleshooting and maintenance
- Cable wiring and imaging across an enterprise computer network.
Education
High School Diploma -
OESJ High School
Saint Johnsville, NY06-2018
Aviation Electronics Technician I.L. C-100-2017 - Electronic Engineering
Naval Air Technical Training Center
Pensacola, Florida09-2019
MATC AN/TPN-31 Maintenance Course CIN C-103-2085 - Electronics Engineering/Maintenance
Naval Air Technical Training Center
Pensacola, FL12-2019
Counter-intel Awareness And Reporting - Computer And Information Systems Security
HQMC, Intellegence Department
12-2020
Skills
- Machine learning
- Pattern recognition
- Data analysis
- Aviation electronics proficiency
- Teamwork and collaboration
- Problem-solving
- Dependable and responsible
Timeline
Fraud Prevention Analyst
Advance Call Center Technologies
09.2024 - Current
Fraud Prevention Analyst
Advance Call Center Technologies
01.2024 - 04.2024
Radar Technician
DFAS-USMC
11.2018 - 11.2023
Computer Network Technician
Oppenheim Ephratah St Johnsville Central School District
06.2017 - 08.2017
Computer Network Technician
Oppenheim Ephratah St Johnsville Central School District
06.2016 - 08.2016
High School Diploma -
OESJ High School
Aviation Electronics Technician I.L. C-100-2017 - Electronic Engineering
Naval Air Technical Training Center
MATC AN/TPN-31 Maintenance Course CIN C-103-2085 - Electronics Engineering/Maintenance
Naval Air Technical Training Center
Counter-intel Awareness And Reporting - Computer And Information Systems Security
HQMC, Intellegence Department