Zachary George
Ozone Park,NY
Summary
Behavioral health professional with 5+ years of experience supporting complex psychiatric populations, coordinating care across multidisciplinary teams, and delivering brief behavioral interventions in high-acuity hospital settings. Strong background in patient screening, risk assessment, motivational interviewing, and connecting patients to appropriate treatment resources. Skilled in workflow optimization, caseload management, and continuous follow-up to drive measurable clinical improvement. Known for empathy, relationship-building, and the ability to support patients through barriers to care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
Montefiore Medical Center
Bronx, NY
07.2019 - Current
- Screen and assess patients for psychiatric symptoms, safety risks, and care needs-collaborating with RNs, psychiatrists, and social workers to inform treatment plans.
- Provide brief behavioral interventions (MI-informed conversations, grounding strategies, coping skills, crisis de-escalation) to support patient stabilization and short-term goal setting.
- Coordinate discharges by connecting patients with therapy, psychiatry, crisis programs, housing referrals, ACT/IMT, and community mental health resources.
- Track treatment response during inpatient admissions and escalate concerns related to medication effects, clinical deterioration, or safety risks.
- Manage patient caseload during shifts, ensuring documentation accuracy, timely communication with providers, and consistent follow-up on clinical recommendations.
- Support workflow improvements-reducing delays in consults, resource navigation, and interdisciplinary communication.
- Build strong rapport with diverse populations including individuals with SMI, co-occurring disorders, trauma histories, and adolescents in crisis.
- Key Strengths in BHCM Role: Screening, triage, resource navigation, care coordination, crisis escalation, behavioral interventions, MI, caseload management, interdisciplinary collaboration.
Education
Associate of Arts - Liberal Arts
Nassau Community College
Garden City, NYSkills
- Behavioral Health Screening & Assessment
- Motivational Interviewing & Brief Interventions
- Safety Risk Assessment & Escalation
- Resource Navigation & Care Coordination
- Patient Engagement & Follow-Up
- Interdisciplinary Collaboration
- Workflow Optimization
- EMR Documentation
- Trauma-Informed & Evidence-Based Practices
- Adaptability in Fast-Changing Environments
Certification
- Collaborative Assessment & Management of Suicidality (CAMS), CAMS-Care, Suicide risk assessment & safety planning, Collaborative goal setting for symptom reduction, Structured tracking of treatment response, Appropriate escalation and clinical consultation
- Mental Health First Aid, National Council for Mental Wellbeing, Identifying early behavioral health symptoms, Substance use & crisis recognition, Rapport-building, triage, de-escalation, Connecting individuals to appropriate care
- Psychological First Aid, Johns Hopkins / Coursera, Brief interventions for acute stress, Stabilization techniques, MI-informed patient conversations, Trauma-informed care approach
- Health Literacy & Clear Communication, CDC, Delivering clear psychoeducation, Simplifying care options for patients, Improving patient adherence through effective communication
- Trauma-Informed Care & Crisis Communication, Hospital Internal Training, Understanding trauma cycles, Avoiding re-traumatization, Strength-based interventions, Relationship building & empathy skills
Timeline
Psychiatric Technician
Montefiore Medical Center
07.2019 - Current
Associate of Arts - Liberal Arts
Nassau Community College