Zachary Graves

• Assisted with the launch of a new fulfillment center and leads a team of 50+ associates to ensure safe and efficient operations, while delivering high quality projects across the Amazon network to drive productivity.
  
  Key job responsibilities:
  
  Create, oversee, and drive a culture of safety and well-being
  Analyze and implement changes to keep quality and productivity at a consistently high level
  Ensure applications of standard of work policies are applied
  Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility
  Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence
  Work collaboratively with management-level colleagues to standardize shift practices
  Continuously review data and best practices to optimize and improve team performance

Team supervisor responsible for ensuring optimal productivity.
Monitor and troubleshoot lost inventory to achieve quickest shipping efficiency.
Responsible for ensuring critical equipment is functional at all times.
Report analysis to determine shift productivity.
Planning and stages employees in critical areas for maximum productivity.
Interdepartmental coordination to achieve productivity goals.

Assisted students who were on academic probation here at the University. Met with student weekly. Instructed students on variety of topics and needed skills for success. As a certified FERPA (family, educational rights and privacy act) assisted students with gaining organizational skills, stress management skills, time management and privacy act.

• Assisted professor with grading course materials, university guidelines and responding to students inquiries.